Summary results of structural model evaluation
| Hypothesis | Path coefficient | p values | Hypothesis validation | |
|---|---|---|---|---|
| H1 | Satisfaction - > BA continuance | 0.020 | 0.255 | Not supported |
| H2a | Confirmation - > Satisfaction | 0.362*** | 0.001 | Supported |
| H2b | Confirmation - > Perceived usefulness | 0.606*** | 0.000 | Supported |
| H2c | Confirmation - > Technological compatibility | 0.565*** | 0.000 | Supported |
| H3a | Perceived usefulness - > Satisfaction | 0.365*** | 0.000 | Supported |
| H3b | Perceived usefulness - > BA continuance | 0.366*** | 0.000 | Supported |
| H4a | Technological compatibility - > Satisfaction | 0.089 | 0.269 | Not supported |
| H4b | Technological compatibility - > BA continuance | 0.403*** | 0.000 | Supported |
| Hypothesis | Path coefficient | Hypothesis validation | ||
|---|---|---|---|---|
| Satisfaction - > BA continuance | 0.020 | 0.255 | Not supported | |
| Confirmation - > Satisfaction | 0.362*** | 0.001 | Supported | |
| Confirmation - > Perceived usefulness | 0.606*** | 0.000 | Supported | |
| Confirmation - > Technological compatibility | 0.565*** | 0.000 | Supported | |
| Perceived usefulness - > Satisfaction | 0.365*** | 0.000 | Supported | |
| Perceived usefulness - > BA continuance | 0.366*** | 0.000 | Supported | |
| Technological compatibility - > Satisfaction | 0.089 | 0.269 | Not supported | |
| Technological compatibility - > BA continuance | 0.403*** | 0.000 | Supported | |
Note(s): ***p < 0.01