Table 2.

Items used for measuring the constructs and corresponding theoretical foundation

ConstructItemTheoretical foundation
Exchange of information (H1)The exchange of information with this stakeholder allows for an understanding of their demands and desiresGarcia-Castro and Aguilera (2015), Harrison and Wicks (2013); Harrison et al. (2010) 
Participation in the decision-making process (H2)This stakeholder actively participates, through meetings or representations on councils, in the decision-making processes of the HEIChild et al. (2010); Chakhar and Saad (2014); MacDonald et al. (2019) 
Relationship of mutual trust (H3)There is a relationship based on mutual trust between the HEI and this stakeholderGreenwood and Van Buren (2010); Harrison and Bosse (2013); Schneider and Sachs (2017)
Relevance in the strategic planning process (H4)This stakeholder is considered to be relevant in the HEI's strategic planning processFreeman et al. (2010), Harrison et al. (2010) 
Value creation (H1, H2, H3 and H4)The relationship with this stakeholder generates substantial value for the HEI
The relationship with this stakeholder generates substantial value for the stakeholder
Bosse et al. (2009); Freeman et al. (2010) 

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