Items used for measuring the constructs and corresponding theoretical foundation
| Construct | Item | Theoretical foundation |
|---|---|---|
| Exchange of information (H1) | The exchange of information with this stakeholder allows for an understanding of their demands and desires | Garcia-Castro and Aguilera (2015), Harrison and Wicks (2013); Harrison et al. (2010) |
| Participation in the decision-making process (H2) | This stakeholder actively participates, through meetings or representations on councils, in the decision-making processes of the HEI | Child et al. (2010); Chakhar and Saad (2014); MacDonald et al. (2019) |
| Relationship of mutual trust (H3) | There is a relationship based on mutual trust between the HEI and this stakeholder | Greenwood and Van Buren (2010); Harrison and Bosse (2013); Schneider and Sachs (2017) |
| Relevance in the strategic planning process (H4) | This stakeholder is considered to be relevant in the HEI's strategic planning process | Freeman et al. (2010), Harrison et al. (2010) |
| Value creation (H1, H2, H3 and H4) | The relationship with this stakeholder generates substantial value for the HEI The relationship with this stakeholder generates substantial value for the stakeholder | Bosse et al. (2009); Freeman et al. (2010) |
| Construct | Item | Theoretical foundation |
|---|---|---|
| Exchange of information ( | The exchange of information with this stakeholder allows for an understanding of their demands and desires | |
| Participation in the decision-making process ( | This stakeholder actively participates, through meetings or representations on councils, in the decision-making processes of the HEI | |
| Relationship of mutual trust ( | There is a relationship based on mutual trust between the HEI and this stakeholder | Greenwood and Van Buren (2010); |
| Relevance in the strategic planning process ( | This stakeholder is considered to be relevant in the HEI's strategic planning process | |
| Value creation ( | The relationship with this stakeholder generates substantial value for the HEI | Bosse |
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