Table 1.

Stakeholders identified in the literature and in the HEI context

Generic stakeholder groupCorresponding stakeholder group in the HEIsDescription
ShareholdersMaintainer of the institutionThe one who guarantees the functioning of the institution, making available financial resources or not
EmployeesTechnical-administrative bodyAll administrative and technical employees of the HEI
FacultyAll professors at the HEI
CommunityLabor marketEmployers and contractors of students
AlumniAll individuals who were students of the HEI
CommunityCommunity living around the HEI
GovernmentMECRegulatory body for the sector
CustomersStudentsStudents or potential students enrolled in the institution
SuppliersSuppliersProcurement of resources for the activities of the HEI and outsourced services

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