Emergent themes
| Theme | Micro-practice observed | Implications for practice |
|---|---|---|
| Inevitable interaction | Ad hoc collaborations Informal relational behaviour Informal signposting to sources of information | Unchecked deviation away from standard processes and procedures |
| Cost over quality | Modification of organisational routines Preoccupation with technical and commercial issues | Creates tension between client and supplier Negative impact on relationships intra-organisationally |
| Strategic and operational disconnection | Work around solutions to get the job done Self-organising governance | Misinterpretation of requirements Contractual non-compliance |
| Collaboration as a process | Formalised interactions for knowledge sharing (e.g. pre-arranged meetings) Structured information sharing Perceived need of facilitation provided by third parties | Revelation of previously obscured issues Collaborative identification of possible solutions Unsustainable external intervention |
| Theme | Micro-practice observed | Implications for practice |
|---|---|---|
| Inevitable interaction | Unchecked deviation away from standard processes and procedures | |
| Cost over quality | Modification of organisational routines | Creates tension between client and supplier |
| Strategic and operational disconnection | Work around solutions to get the job done | Misinterpretation of requirements |
| Collaboration as a process | Formalised interactions for knowledge sharing (e.g. pre-arranged meetings) | Revelation of previously obscured issues |