Table 3

Cronbach’s alpha analysis results

FactorsNaming convention used for analysisAlphaItem-total correlationNumber of items removedItems removed
Effectiveness of InstructorELI0.8970.441–0.7850/6 
Student's Competency with ComputersSCC0.8680.456–0.7280/5 
Student's Collaboration InterestsSCI0.8400.535–0.8322/5SCI2 and SCI4
Effectiveness of Design and Content of CoursesECD0.8560.490–0.7000/5 
Accessibility of Essential ResourcesAER0.8450.314–0.8041/6AER5
Infrastructure DependabilityID0.8960.573–0.8400/4 
Provider Support ReceivedPSR0.9180.519–0.8340/6 
What Do You Feel About E-LearningOutcome0.9290.553–0.8231/7Outcome 5

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