Table 3.

The summary of the Sydney Olympics project

ProjectSydney Olympics project, Sydney, Australia
When2000
AimOptimising the crowd throughput
Minimising the exposure to crowd safety risk
Providing a successful and pleasant event
ProblemA new building was developing – would the crowd adapt to the new environment?
There were two minor injuries on site – were the existing safety procedures adequate?
SolutionThe DIM-ICE risk model applied emphasising more on the circulation movement of the people attending the event
The development of a one-way system optimising crowd movement by using the Network analysis theory
BenefitsThe identification of the expected number of pedestrians moving in the common domain
Information provided to patrons that enabled them to manage their schedule to arrive to the stadium on time without experiencing any unpleasant incident
The design of the queuing system was improved to achieve more efficient inflow
A successful event was achieved
Customer satisfaction was enhanced
People impacted by the project recommendations6,800,000 during the games

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