Table 5. The summary of the Murrayfield... | Emerald Publishing

Table 5.

The summary of the Murrayfield Stadium project

Project	Murrayfield Stadium, Edinburgh, UK
When	2018
Aim	Optimising the crowd throughput
Problem	A new building was developing – would the crowd adapt to the new environment? There were two minor injuries on site – were the existing safety procedures adequate?
Solution	The use of DIM-ICE risk model assisted in analysing the current situation and providing a set of recommendation
Benefits	>90% of Murrayfield Stadium’s safety operations were appropriate Areas that required improvement regarding the existing risk assessment policy were identified The design of the queuing system was improved to achieve the more efficient inflow Murrayfield Stadium demonstrate continual assessment and improvement to the risk management process Customer satisfaction was enhanced
People impacted by the project recommendations	67,000 per event

Project	Murrayfield Stadium, Edinburgh, UK
When	2018
Aim	Optimising the crowd throughput
Problem	A new building was developing – would the crowd adapt to the new environment?There were two minor injuries on site – were the existing safety procedures adequate?
Solution	The use of DIM-ICE risk model assisted in analysing the current situation and providing a set of recommendation
Benefits	>90% of Murrayfield Stadium’s safety operations were appropriateAreas that required improvement regarding the existing risk assessment policy were identifiedThe design of the queuing system was improved to achieve the more efficient inflowMurrayfield Stadium demonstrate continual assessment and improvement to the risk management processCustomer satisfaction was enhanced
People impacted by the project recommendations	67,000 per event