Table 1.

Importance-performance analysis item list

DimensionLabelsItemsSource
Course objective and contentS11. Course learning objectivesMenon et al. (1999), Porter (1979); Brodie (2013), Clegg and Simpson (2016); UNCTAD (2019) 
S22. Course learning materials
S33. Course learning motivation
S44. Relevance of subject to theory
S55. Relevance of subject to practice
S66. Learning assessment methods
Learning resourcesS71. Electronic teaching platformHellekjær (2009); Kirkgöz (2009); Costa and Coleman (2013), Agai-Lochi (2015) 
S82. Classroom facilities
S93. Availability of assistance
S104. Wide variety of relevant courses
Students’ learning characteristicsS111. Students’ shipping knowledgeLin and Morrison (2010), Poon (2013)
Pilcher and Richards (2016), Pilcher and Richards (2017); Hendriks et al. (2018) 
S122. Students’ English level
S133. Incentives for students
S144. Students’ involvement in learning
S155. Students’ learning strategies
Teachers’ teaching characteristicsS161. Teacher’ shipping knowledgePoon (2013), Costa and Coleman (2013); Goodman (2014); Huang and Singh (2014) 
S172. Teacher’s English level
S183. Teachers’ active encouragement
S194. Classroom interaction and feedback
S205. Group discussion in the classroom

Note: SD, standard deviation

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