Table II

Reliability test using cronbach α values

Cronbach α values
Dimensions: independent variables (item numbers are given in the parentheses)No. of itemsImportanceSatisfaction
Learning centre (1,6,9,16,23,29,35)70.920.87
Curriculum (2,10, 17,24,30)50.910.89
Facilitators (3,11,18,25,32,36,39,41)80.940.93
Finance (4,12,19,26,33)50.880.86
Support service (5,13,20,27,31,34,37,43,45)90.940.92
Faculty (38,40,42,44,46,47)60.960.86
Outreach (7,14,21,28)40.880.83
Life/career (8,15,22)30.880.85
Desired range of Cronbach αAbove 0.70 (Nunnally, 1978)

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