Table IV

The importance-satisfaction inventory: mean importance-satisfaction, quadrant and gap scores (postgraduate) for dimensions

DimensionMean importanceMean satisfactionGapQuadrant
Facilitators6.225.740.48*HIHS
Curriculum6.205.770.43*HIHS
Faculty6.185.680.50*HIHS
Learning centre6.145.580.56*LILS
Outreach6.135.680.45*LIHS
Support service6.115.620.49*LILS
Finance6.095.610.48*LILS
Career/life plans6.095.610.48*LILS
Overall average6.155.670.48 

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