Table 3 Explanation methods for... | Emerald Publishing

Table 3

Explanation methods for recommendations and their impact on the ARSAA interface

XAI types	Impact on ARSAA interface
User or Item-Based	Explains that other customers frequently buy certain products together or that a set of items are similar to each other
Feature-Level	Relevant features of an item are displayed, e.g. a nutritional table from a cookie
Textual	A box appears in the interface next to the recommendations with an explanation in text
Visual	The customer perceives important features on the representation of a product highlighted
Social	The explanations are visualized by a friend's or social media comment or by an aggregated rating

XAI types	Impact on ARSAA interface
User or Item-Based	Explains that other customers frequently buy certain products together or that a set of items are similar to each other
Feature-Level	Relevant features of an item are displayed, e.g. a nutritional table from a cookie
Textual	A box appears in the interface next to the recommendations with an explanation in text
Visual	The customer perceives important features on the representation of a product highlighted
Social	The explanations are visualized by a friend's or social media comment or by an aggregated rating