Table IV Components of structural...

Table IV

Components of structural capital and the importance of their measurement in rehabilitation organizations

Category	Row	Component	Experts who considered component as part of structural capital		Components whose measurements were considered essential
Category	Row	Component	Number of experts	%	CVR*
Software infrastructure	1	Missions [59]	14	100	0/71
	2	Management philosophy [53, 59]	11	78	0/57
	3	Policies [60]	13	92	0/85
	4	Business development programs [31]	12	85	0/57
	5	Organizational strategy [59, 61]	14	100	0/85
	6	Development and improvement [53]	8	57	0
	7	Organizational charts [60]	8	57	0/42
	8	Processes [31, 53, 57, 59, 61]	14	100	1
	9	Operational processes [30]	10	71	0/57
	10	Workflow [31]	14	100	0/57
	11	Instructions [60]	12	85	0/57
	12	Procedures [62]	13	92	0/71
	13	Functions [61]	13	92	0/57
	14	Organizational culture [30, 53, 57, 59, 61]	14	100	0/57
	15	Culture of cooperation [31]	12	85	0/57
	16	Organizational learning [30]	11	78	0/57
Hardware infrastructure	17	Information [53]	12	85	0/57
	18	Information technology [31, 53, 59]	13	92	0/85
	19	Documentations [53]	13	92	0/71
	20	Publications [61]	12	85	0/57
	21	Computer network [54]	14	100	1
	22	Databases [53, 59, 61]	14	100	1
	23	Information systems [30, 53, 57, 61, 63]	14	100	1
	24	Equipment [54]	14	100	0/85
	25	Agreements [53, 59]	12	85	0/57
	26	Patent [53, 59]	11	78	0.57
	27	Brands [53, 59]	11	78	0
	28	Copyright [27, 59, 61]	11	78	0
	29	Logos [59]	10	71	0

Category	Row	Component	Experts who considered component as part of structural capital		Components whose measurements were considered essential
Category	Row	Component	Number of experts	%	CVR*
Software infrastructure	1	Missions [59]	14	100	0/71
	2	Management philosophy [53, 59]	11	78	0/57
	3	Policies [60]	13	92	0/85
	4	Business development programs [31]	12	85	0/57
	5	Organizational strategy [59, 61]	14	100	0/85
	6	Development and improvement [53]	8	57	0
	7	Organizational charts [60]	8	57	0/42
	8	Processes [31, 53, 57, 59, 61]	14	100	1
	9	Operational processes [30]	10	71	0/57
	10	Workflow [31]	14	100	0/57
	11	Instructions [60]	12	85	0/57
	12	Procedures [62]	13	92	0/71
	13	Functions [61]	13	92	0/57
	14	Organizational culture [30, 53, 57, 59, 61]	14	100	0/57
	15	Culture of cooperation [31]	12	85	0/57
	16	Organizational learning [30]	11	78	0/57
Hardware infrastructure	17	Information [53]	12	85	0/57
	18	Information technology [31, 53, 59]	13	92	0/85
	19	Documentations [53]	13	92	0/71
	20	Publications [61]	12	85	0/57
	21	Computer network [54]	14	100	1
	22	Databases [53, 59, 61]	14	100	1
	23	Information systems [30, 53, 57, 61, 63]	14	100	1
	24	Equipment [54]	14	100	0/85
	25	Agreements [53, 59]	12	85	0/57
	26	Patent [53, 59]	11	78	0.57
	27	Brands [53, 59]	11	78	0
	28	Copyright [27, 59, 61]	11	78	0
	29	Logos [59]	10	71	0

Note(s): *Content validity ratio. Components of IC obtaining the consensus of experts to be measured in rehabilitation organizations are not highlighted

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