Items used UTAUT-NFC mobile wallet
| Construct | Items | Authors, year |
|---|---|---|
| Performance expectancy | 1. I find NFC mobile wallets useful in my daily life | Venkatesh et al. (2012) |
| 2. Using NFC mobile wallets helps me accomplish financial service more quickly | ||
| 3. Using NFC mobile wallets helps me accomplish things more quickly | ||
| 4. Using NFC mobile wallets increases my productivity | ||
| Effort expectancy | 1. Learning how to use NFC mobile wallets is easy for me | Venkatesh et al. (2012) |
| 2. My interaction with NFC mobile wallets solution is clear and understandable | ||
| 3. I find NFC mobile wallets easy to use | ||
| 4. It is easy for me to become skillful at using NFC mobile wallets | ||
| Social influence | 1. People who are important to me think that I should use NFC mobile wallets | Venkatesh et al. (2012) |
| 2. People who influence my behavior think that I should use NFC mobile wallets | ||
| 3. People whose opinions that I value prefer that I use NFC mobile wallets | ||
| Credibility | 1. Bank offering NFC mobile wallets are reliable enough to do financial transactions | Mallat and Tuunainen (2008) |
| 2. NFC mobile wallets are reliable enough to do financial transactions | ||
| 3. The NFC mobile wallets payment process is reliable enough to do financial transactions | ||
| 4. NFC mobile wallets are doing its best to enhance security | ||
| Service smartness | 1. NFC mobile wallets are intelligent | Pechmann and Ratneshwar (1994) |
| 2. NFC mobile wallets are smart | ||
| Habit | 1. The use of NFC mobile wallets has become a habit for me | Venkatesh et al. (2012) |
| 2. I am addicted to using NFC mobile wallets | ||
| 3. I must use NFC mobile wallets | ||
| Behavioral intention | 1. I intend to continue using NFC mobile wallets in the future | Venkatesh et al. (2012) |
| 2. I will always try to use NFC mobile wallets in my daily life | ||
| 3. I plan to continue to use NFC mobile wallets frequently |
| Construct | Items | Authors, year |
|---|---|---|
| Performance expectancy | 1. I find NFC mobile wallets useful in my daily life | |
| 2. Using NFC mobile wallets helps me accomplish financial service more quickly | ||
| 3. Using NFC mobile wallets helps me accomplish things more quickly | ||
| 4. Using NFC mobile wallets increases my productivity | ||
| Effort expectancy | 1. Learning how to use NFC mobile wallets is easy for me | |
| 2. My interaction with NFC mobile wallets solution is clear and understandable | ||
| 3. I find NFC mobile wallets easy to use | ||
| 4. It is easy for me to become skillful at using NFC mobile wallets | ||
| Social influence | 1. People who are important to me think that I should use NFC mobile wallets | |
| 2. People who influence my behavior think that I should use NFC mobile wallets | ||
| 3. People whose opinions that I value prefer that I use NFC mobile wallets | ||
| Credibility | 1. Bank offering NFC mobile wallets are reliable enough to do financial transactions | |
| 2. NFC mobile wallets are reliable enough to do financial transactions | ||
| 3. The NFC mobile wallets payment process is reliable enough to do financial transactions | ||
| 4. NFC mobile wallets are doing its best to enhance security | ||
| Service smartness | 1. NFC mobile wallets are intelligent | |
| 2. NFC mobile wallets are smart | ||
| Habit | 1. The use of NFC mobile wallets has become a habit for me | |
| 2. I am addicted to using NFC mobile wallets | ||
| 3. I must use NFC mobile wallets | ||
| Behavioral intention | 1. I intend to continue using NFC mobile wallets in the future | |
| 2. I will always try to use NFC mobile wallets in my daily life | ||
| 3. I plan to continue to use NFC mobile wallets frequently |
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