Table 1

The summary of the demographic background of respondents

CodeRespondentsPositionExperience
FIP-1Johor Port1. Marketing Coordinator
  • ➢

    3 to 5 years

FIP-2Sabah Port1. Marketing Manager
  • ➢

    11 to 15 years

FIP-3Penang Port1. Marketing Coordinator
  • ➢

    Over 16 years

2. Marketing Coordinator
  • ➢

    3 to 5 years

FIP-4North Port1. Marketing Executive
  • ➢

    11 to 15 years

FIP-5Kuantan Port1. Marketing Executive
  • ➢

    3 to 5 years

2. Marketing Manager
  • ➢

    6 to 10 years

FIP-6Bintulu Port1. Marketing Executive
  • ➢

    3 to 5 years

2. Marketing Executive
  • ➢

    3 to 5 years

FIP-7Lumut Port1. Marketing Manager
  • ➢

    Over 16 years

FIP-8Port of Tanjung Pelepas1. HR and Marketing Assistance
  • ➢

    3 to 5 years

FIP-9Kemaman Port1. Marketing Coordinator
  • ➢

    3 to 5 years

FIP-10Ipoh Cargo Terminal1. Marketing Executive
  • ➢

    6 to 10 years

Note(s): Face to face interview participant- FIP

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