Table 3.

Examples of retrieved tweet fragments

Mentioned most
frequent keywords
Tweet fragments*
GovernmentAfter receiving technical reports, ski resort entrepreneurs wait for the validation of sanitary protocols by the government
Limited financial support and decreasing occupation. Baffled hospitality entrepreneurs ask the government for urgent actions
In Sardinia another summer in crisis? Hotels: regional government is absent, rules are lacking
Incentives, tax cuts and new funds for tourism: real estate tax breaks, rental bonus, funds for culture: measures for tourism in the financial law looking forward to the Recovery Plan
Save
Restart
Italian Presidency of the Councils of Ministers: Let’s save tourism firms and workers, before it is too late
Let’s save tourism business that have always represented a fantastic job market in Italy
Together to restart and build present and future… Tourism, culture, mobility, services and Tour de France 2024, Olympics 2032
Support for commerce, tourism and restaurants. Let’s get to a safe restart as soon as possible
Tourism restart being the economic engine we all know
Digital laboratories to be prepare for a restart
Let’s prepare for tourism restart by investing in training and education
Federalberghi
Petition
Workers
Firms
Tourism, loss up to 80%. Federalberghi proposals for the government: “Let’s intervene before it is too late”
Federalberghi: a petition was sent to the government to save firms and workers, this morning 19,000 signatures were collected
Federalberghi approved a petition to ask the government to help tourism firms to survive until we get back to the normality
Google
Hotel
Google: with trend and big data tourism will restart in Italy
Google launches Hotel Insights in Italy, to support the tourism industry
Google rescuing hotels, launching Hotel Insights. A platform offering information, resources and visibility without costs to relaunch tourism and attract the demand, presented with MIBACT
Googles searches are changed in tourism…the traveller prefers domestic destinations and flexible and safe solutions
Google boosts the relaunch of Italian tourism: Hotel Insights is a platform for the hospitality
ProjectThe walking route [cammino] project that in times of COVID transforms the slow tourism in new economy #camminodioropa
Project Cammino d’Etruria … more than 400 km for walking and mountain bike … for a slow tourism
Deadline postponed for the submission of projects in the tourism sector and culture, within the project Renaissance Florence
The project #tourismofthefuture wants to transform tourism through six pillars: smart tourism, circular economy, energy efficiency, emission reduction, sustainable building sector, destination transformation
Bike tourism is a great opportunity for a healthy, sustainable and innovative tourism, with significant revenues for the local system … my commitment is to move the region towards this model

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