An integrative interpretative framework
| Online media debate on Twitter | Emerging issues in the COVID-19 agenda | Overtourism knowledge |
|---|---|---|
| Socio-economic impacts | Economic loss (jobs and income); social costs; effects on the real estate market | Analytical dimension – factual |
| Travellers’ attitude | Travelling intention, risk aversion, changing transport preferences, protective behaviour, loyalty towards reputable “responsible” destinations | Analytical dimension – behavioural |
| Travel risks | Fears, negative feelings for crowding perceptions and crowded environments, residents’ fear and willing to pay for risk reduction | Analytical dimension – perceptual |
| Subsidies and rescue packages | Stimulus package, incentives, subsidies | Actions – regulation |
| Management and technology | None | Actions – management |
| Marketing (promotion) | Recovery marketing, destination media profiling, post-crisis risk communication | Actions – marketing |
| Recovery | Mitigation of impacts on the tourism system (to bounce back), recovery approach | Tourism development model – conservative |
| Reform | “Prepare for tomorrow”, “holistic and innovative mindset”, transformational opportunity, reform approach; sustainable, ethical, responsible tourism | Tourism development model – radical/reformative |
| Online media | Emerging issues in the COVID-19 agenda | Overtourism knowledge |
|---|---|---|
| Socio-economic impacts | Economic loss (jobs and income); social costs; effects on the real estate market | Analytical dimension – factual |
| Travellers’ attitude | Travelling intention, risk aversion, changing transport preferences, protective behaviour, loyalty towards reputable “responsible” destinations | Analytical dimension – behavioural |
| Travel risks | Fears, negative feelings for crowding perceptions and crowded environments, residents’ fear and willing to pay for risk reduction | Analytical dimension – perceptual |
| Subsidies and rescue packages | Stimulus package, incentives, subsidies | Actions – regulation |
| Management and technology | Actions – management | |
| Marketing (promotion) | Recovery marketing, destination media profiling, post-crisis risk communication | Actions – marketing |
| Recovery | Mitigation of impacts on the tourism system (to bounce back), recovery approach | Tourism development model – conservative |
| Reform | “Prepare for tomorrow”, “holistic and innovative mindset”, transformational opportunity, reform approach; sustainable, ethical, responsible tourism | Tourism development model – radical/reformative |