Table 5 Summary of beneficiaries’...

Table 5

Summary of beneficiaries’ ranking of healthcare services in the four health facilities

Rankings of Health Services	Private Clinic (HAC)	Public Clinic (BC)	Public Hospital (WH)	Private Hospital (SDAH)
1^st	Consultations	Consultations	Consult./Diagnostic	Diagnostic
2^nd	Medicine	Medicine	Jointly Ranked*	Medicine
3^rd	Diagnostic	Prescriptions	Medicine/Admis.	Consultations
4^th	Admissions	Processing of ID	Jointly Ranked*	Emergency
5^th	Emergency	Staff Attitude	Emergency	Admissions
6^th	Prescriptions	Emergency	Prescriptions	Staff Attitude
7^th	ID Card/Staff.	Admissions	Processing of ID	Processing of ID
8^th	Jointly ranked*	Diagnostic	Staff Attitude	Prescriptions

Rankings of Health Services	Private Clinic (HAC)	Public Clinic (BC)	Public Hospital (WH)	Private Hospital (SDAH)
1^st	Consultations	Consultations	Consult./Diagnostic	Diagnostic
2^nd	Medicine	Medicine	Jointly Ranked*	Medicine
3^rd	Diagnostic	Prescriptions	Medicine/Admis.	Consultations
4^th	Admissions	Processing of ID	Jointly Ranked*	Emergency
5^th	Emergency	Staff Attitude	Emergency	Admissions
6^th	Prescriptions	Emergency	Prescriptions	Staff Attitude
7^th	ID Card/Staff.	Admissions	Processing of ID	Processing of ID
8^th	Jointly ranked*	Diagnostic	Staff Attitude	Prescriptions

Source: Fieldwork data (FGDs at the four health facilities)

Note: 1^st represents the most important service/factor, 8^th represents the least important service/factor; *Jointly ranked services - include (1^st/2^nd and 3^rd/4^th in a public hospital; 7^th and 8^th private clinic)

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