Table I

Characteristics of business model innovation including sustainability

ConceptKey characteristic including sustainability in business model innovationAuthor(s) – alphabetical order
Continuous developmentA business model must develop continuously to create value beyond what competitors offer and must understand how the business itself develops over time, and it must take this into consideration for a contemporary development of the business modelArmstrong et al. (2015), Casadesus-Masanell and Ricart (2010), Chesbrough (2007), Manzini and Vezzoli (2003), Mason and Spring (2011), Massa and Tucci (2013), Niinimäki and Hassi (2011), Pedersen and Netter (2015) 
Revenue streams and profitabilityA need to understand in greater depth how a developed business model changes its current revenue streams to secure and identify future revenue streams to achieve long-term profitabilityBocken et al. (2014), Boons and Lüdeke-Freund (2013), Chesbrough (2007), Giesen et al. (2007), Mason and Spring (2011), Osterwalder and Pigneur (2010), Teece (2010) 
Product‒service system developmentA transition from mere products to including more services, that is developing a product‒service system, benefits a sustainable business model developmentArmstrong et al. (2015), Durugbo (2013), Jacob and Ulaga (2008), Kindström and Kowalkowski (2009), Kindström (2010), Manzini and Vezzoli (2003), Niinimäki and Hassi (2011), Tukker and Tischner (2006), Tukker (2015) 
CollaborationDeveloping a business model including sustainability requires collaboration with external actors for an impact on a system levelMiles et al. (2005), Niinimäki and Hassi (2011), Stubbs and Cocklin (2008), Tambo (2014) 
Resources and capabilitiesDeveloping the company’s business, taking into consideration processes, products, technology and future investments with reduced negative environmental impactArmstrong et al. (2015), Casadesus-Masanell and Ricart (2010), Egels-Zandén et al. (2015), Kozlowski et al. (2018), Mason and Spring (2011), Massa and Tucci (2013), Mol (2015), Tambo (2014), Teece (2010), Zamani et al. (2017) 
Capturing changeA need for management that can steer the company through both episodic and continuous changes to capture patterns of change in the corporate environmentBucherer et al. (2012), Giesen et al. (2007), Teece (2010), Weick and Quinn (1999) 
Identifying barriersManagement capacity to identify and address barriers for business model innovation, in terms of handling and adapting to regulatory barriers, market and financial barriers, and behavioural and social barriersBucherer et al. (2012), Laukkanen and Patala (2014), Massa and Tucci (2013), Waldner et al. (2015) 
EfficiencyAdding sustainability to business model factors such as producing less and being more effective in production will enhance the business model towards increased sustainabilityArmstrong and Lang (2013), Lieder and Rashid (2016), Massa and Tucci (2013), Schaltegger et al. (2016), Tukker (2004) 
Customer perspectiveCustomer attitudes, behaviours and preferences must be understood, and the company must have a strategy to work with these to influence customers towards more sustainable consumption patternsArmstrong et al. (2015), Becker-Leifhold (2018), Kathan et al. (2016), Laukkanen and Patala (2014), Lin et al. (2015), Lundblad and Davies (2016), McNeill and Moore (2015), Niinimäki and Hassi (2011), Pedersen and Netter (2015) 

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