Table 3

Direct, indirect and total effects between informational quality, perceived benefits and student satisfaction

Predicted relationshipStandardised path loading (β)t-valuep-valueIndirect effectTotal effect
IQ → SPB0.3017.725***–0.301
IQ → SS0.35110.197***0.116**0.467
SPB → SS0.38711.238***–0.387

Note(s): IQ = informational quality; SPB = students' perceived benefits and SS = student satisfaction

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