Table 5

Examples of studies that found information channel important for use

Author(s)Was information used?Type of informationOrganizational factorsInformation providersInformationInformation channelsEnvironmental factors
Jorge et al. (2016)***Yes, but information use varies depending on information qualityBudgeting and accounting information Information source relates to use: Politically independent information providers are important for information useInformation quality explains use: Unreliable information is not usedInformation brokers have effect on use: Information brokers contribute to higher use by making the accounting information more understandable 
Jorge et al. (2019)***Yes, use varied from occasional use to no useBudgeting and accounting information (non-financial and financial information, including cash-based and accrual-based accounting information)  Information determines PI use: Use depends on the format and availability of informationInformation brokers influence use: Using brokers is key for improving use 
Pollitt (2006) who studied both central and local governmentYes, the information is seldomly usedPI (outputs and outcomes)
  • Structure and processes of the political system are important for use: PI use and structure have to support each other if use is to be seen

  • Information advocates shape PI use: Insider promotion of PI use strengthens use

Credible information and providers of information affect use: Credible information and providers of information improve the likelihood of PI being usedTiming and timeliness of information explain PI use: PI needs to be delivered when decisions are prepared and made or PI will remain unused
  • Short reports have an impact on use: Long reports are not read, but short reports support use

  • Verbal communication influences use: Politicians like to get their information through verbal communication

Laws and regulations are important for use: Laws and regulations change climate to one more friendly to PI use

Note(s): *Local government, **State government, ***Central government

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