Survey items
| Human Capital (HC): On a scale from 1 (Strongly disagree) to 7 (Strongly agree), please indicate your level of agreement with the following statements | |
| HC1 | Logisticians in my organization are very intelligent |
| HC2 | Logisticians in my organization are very creative |
| HC3 | Logisticians in my organization are very talented |
| HC4 | Logisticians in my organization are specialized in their jobs |
| HC5 | Logisticians in my organization are producing new ideas and knowledge |
| HC6 | Logisticians in my organization are the best performers |
| Learning Culture (LC): On a scale from 1 (Strongly disagree) to 7 (Strongly agree), please indicate your level of agreement with the following statements | |
| LC1 | In my organization, people are rewarded for learning |
| LC2 | In my organization, people spend time building trust with each other |
| LC3 | In my organization, teams/groups revise their thinking as a result of group discussions or information collected |
| LC4 | My organization makes lessons learned available to all employees |
| LC5 | My organization recognizes people for taking initiative |
| LC6 | My organization works together with the outside community to meet mutual needs |
| LC7 | In my organization, leaders ensure that the organization's actions are consistent with its values |
| Operational Performance (OP): On a scale from 1 (Much worse) to 7 (Much better), in relation to the factors below, how would you compare your organization's performance over the past 3 years to that of other organizations that do the same kind of work? | |
| OP1 | Quality of products, services, or programs |
| OP2 | Development of new products, services, or programs |
| OP3 | Ability to attract essential employees |
| OP4 | Ability to retain essential employees |
| OP5 | Satisfaction of customers or clients |
| OP6 | Relations between management (leadership) and other employees |
| OP7 | Relations among employees in general |
| HC1 | Logisticians in my organization are very intelligent |
| HC2 | Logisticians in my organization are very creative |
| HC3 | Logisticians in my organization are very talented |
| HC4 | Logisticians in my organization are specialized in their jobs |
| HC5 | Logisticians in my organization are producing new ideas and knowledge |
| HC6 | Logisticians in my organization are the best performers |
| LC1 | In my organization, people are rewarded for learning |
| LC2 | In my organization, people spend time building trust with each other |
| LC3 | In my organization, teams/groups revise their thinking as a result of group discussions or information collected |
| LC4 | My organization makes lessons learned available to all employees |
| LC5 | My organization recognizes people for taking initiative |
| LC6 | My organization works together with the outside community to meet mutual needs |
| LC7 | In my organization, leaders ensure that the organization's actions are consistent with its values |
| OP1 | Quality of products, services, or programs |
| OP2 | Development of new products, services, or programs |
| OP3 | Ability to attract essential employees |
| OP4 | Ability to retain essential employees |
| OP5 | Satisfaction of customers or clients |
| OP6 | Relations between management (leadership) and other employees |
| OP7 | Relations among employees in general |
Note:
HC4, LC4, OP6 and OP7 did not perform well in one or both studies and were removed