Table I

Relative ranking of best practices

RankIDBest practiceMean rating
 1P03Ensure both compliance and efficiency in the procurement process3.63
 2P06Use a detailed written contract as safeguard3.63
 3P04Be detailed in the request for proposal or request for quotation3.56
 4P01Prepare for the engagement of logistics service providers3.37
 5P02Set up and maintain a plan for the engagement of LSPs3.33
 6P05Take actions to ensure the selection of the right provider for the right task3.33
 7P08Avoid unnecessary liabilities and risks3.30
 8P09Run a formal process for performance evaluation3.19
 9P10Build mutual understanding and trust with provider3.11
10P12Work with provider as an integrated team3.11
11P11Design engagement as win–win situation2.89
12P07Set up financial incentives to align goals of service provider2.85a

Notes: Scale: 1 – not important; 2 – somewhat important; 3 – important; 4 – very important. aNo consensus among panelists (IQR>1.0 and/or rwg⩽0.3)

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