Table II Exemplary references for best... | Emerald Publishing

Table II

Exemplary references for best practices in literature on commercial logistics

ID	Best practice	Exemplary references in literature on commercial logistics
P01	Prepare for the engagement of logistics service providers	Clear up-front planning and joint planning (Goles and Chin, 2002; de Grahl, 2011; Hauptmann, 2007; Lambert et al., 1999; Selviaridis et al., 2008)
P02	Set up and maintain a plan for the engagement of logistics service providers	Clear up-front planning and joint planning (Goles and Chin, 2002; de Grahl, 2011; Hauptmann, 2007; Lambert et al., 1999; Selviaridis et al., 2008)
P03	Ensure both compliance and efficiency in the procurement process	–
P04	Be detailed in the request for proposal or request for quotation	Alignment of expectations, well-defined requirements and thoroughness in contract negotiations (Frankel et al., 1996; Hofenk et al., 2011; Lambert et al., 1999; van Laarhoven et al., 2000)
P05	Take actions to ensure the selection of the right provider for the right task	Importance of working with a compatible provider, e.g. regarding capabilities, reputation and culture (Frankel et al., 1996; Goles and Chin, 2002; Hauptmann, 2007; Lambert et al., 1999; Leahy et al., 1995)
P06	Use a detailed written contract as safeguard	Written agreement or contract and clear ground rules (Frankel et al., 1996; Tate, 1996)
P07	Set up financial incentives to align goals of service provider	Management of provider opportunism (Hauptmann, 2007; Selviaridis and Norrman, 2015)
P08	Avoid unnecessary liabilities and risks	Provisions for adjustments and exit (Leahy et al., 1995; Selviaridis et al., 2008; Tate, 1996)
P09	Run a formal process for performance evaluation	Joint operating controls and strong performance orientation (Lambert et al., 1999; Leahy et al., 1995; Qureshi et al., 2007; Selviaridis et al., 2008; van Laarhoven et al., 2000)
P10	Build mutual understanding and trust with provider	Relationship with mutual trust and good understanding (Frankel et al., 1996; Goles and Chin, 2002; Lambert et al., 1999; Leahy et al., 1995; Qureshi et al., 2007; Selviaridis et al., 2008; Tate, 1996)
P11	Design engagement as win–win situation	Sharing of benefits and risks/mutual benefits, incl. open-book contracts (Goles and Chin, 2002; de Grahl, 2011; Lambert et al., 1999; Leahy et al., 1995; Selviaridis et al., 2008)
P12	Work with provider as an integrated team	Close working relationships and open (two-way) communication and information exchange (Frankel et al., 1996; Goles and Chin, 2002; de Grahl, 2011; Lambert et al., 1999; Leahy et al., 1995; Qureshi et al., 2007; Selviaridis et al., 2008; Tate, 1996; van Laarhoven et al., 2000)

ID	Best practice	Exemplary references in literature on commercial logistics
P01	Prepare for the engagement of logistics service providers	Clear up-front planning and joint planning (Goles and Chin, 2002; de Grahl, 2011; Hauptmann, 2007; Lambert et al., 1999; Selviaridis et al., 2008)
P02	Set up and maintain a plan for the engagement of logistics service providers	Clear up-front planning and joint planning (Goles and Chin, 2002; de Grahl, 2011; Hauptmann, 2007; Lambert et al., 1999; Selviaridis et al., 2008)
P03	Ensure both compliance and efficiency in the procurement process	–
P04	Be detailed in the request for proposal or request for quotation	Alignment of expectations, well-defined requirements and thoroughness in contract negotiations (Frankel et al., 1996; Hofenk et al., 2011; Lambert et al., 1999; van Laarhoven et al., 2000)
P05	Take actions to ensure the selection of the right provider for the right task	Importance of working with a compatible provider, e.g. regarding capabilities, reputation and culture (Frankel et al., 1996; Goles and Chin, 2002; Hauptmann, 2007; Lambert et al., 1999; Leahy et al., 1995)
P06	Use a detailed written contract as safeguard	Written agreement or contract and clear ground rules (Frankel et al., 1996; Tate, 1996)
P07	Set up financial incentives to align goals of service provider	Management of provider opportunism (Hauptmann, 2007; Selviaridis and Norrman, 2015)
P08	Avoid unnecessary liabilities and risks	Provisions for adjustments and exit (Leahy et al., 1995; Selviaridis et al., 2008; Tate, 1996)
P09	Run a formal process for performance evaluation	Joint operating controls and strong performance orientation (Lambert et al., 1999; Leahy et al., 1995; Qureshi et al., 2007; Selviaridis et al., 2008; van Laarhoven et al., 2000)
P10	Build mutual understanding and trust with provider	Relationship with mutual trust and good understanding (Frankel et al., 1996; Goles and Chin, 2002; Lambert et al., 1999; Leahy et al., 1995; Qureshi et al., 2007; Selviaridis et al., 2008; Tate, 1996)
P11	Design engagement as win–win situation	Sharing of benefits and risks/mutual benefits, incl. open-book contracts (Goles and Chin, 2002; de Grahl, 2011; Lambert et al., 1999; Leahy et al., 1995; Selviaridis et al., 2008)
P12	Work with provider as an integrated team	Close working relationships and open (two-way) communication and information exchange (Frankel et al., 1996; Goles and Chin, 2002; de Grahl, 2011; Lambert et al., 1999; Leahy et al., 1995; Qureshi et al., 2007; Selviaridis et al., 2008; Tate, 1996; van Laarhoven et al., 2000)