Table 1.

Participant feedback on taking part in i4i Insights Discovery™ Insight Sprints (n = 70)

QuestionScale/RangeMaxMean
Do you think that the process is an effective and efficient
way to discover patient insights?
0.00 (not at all)
1.00 (completely)
1.000.95
Do you believe that the process has helped the team
to develop and articulate genuine patient insights?
0.90
Have the insights created during the process enabled you
and your colleagues to develop action plans that you
believe will have genuine impact on patients’ lives?
0.83
Are you committed to the high-impact action plans
developed at the end of this process?
0.85
On a scale of 1–10, how likely would you be to
recommend the process to a colleague?
(The Net Promoter Score)
0–6 (detractor)
7–8 (neutral)
9–10 (promoter)
10.008.61
Source: Authors’ own work

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