Table II Summary of the transformative... | Emerald Publishing

Table II

Summary of the transformative community-based humanitarian service ecosystem

Humanitarian service categories	Service propositions	Value propositions	Illustrative implications for connecting categories in a service ecosystem to influence transformation
Supply chain management	Service-for-service exchanges All stakeholders Includes end-beneficiaries	Structure Relationships Strategic planning	Increased decisions and behaviors Quality decision making Better communication Operational performance The inclusion of skills and knowledge in preplanning strategies Sustainability Task transfer Trust Preparation for additional services Reduced decisions and behaviors Reduced disconnections Reduced trust from disconnection Reduced information sharing from disconnection Reduced operational performance from disconnection
Logistics management	Service-centric processes Inventory management Distribution management Capacity planning Transportation management	Service design and practice Order fulfillment accuracy Demand planning Capacity planning delivery	Increased benefits Increased order fulfillment Increased distribution of products Increased order handling time Increased desired fill rate Reduced issues and complexities Reduced demand for facilities Reduced storage Reduced waste Reduced order handling errors Reduced wrong choice of vehicles
Charitable donations management	Management of operand and operant resources Operand products Operant services	Resource integration Product delivery Service delivery	Product delivery leads to the transformation of human agents Alleviate the suffering of vulnerable people through product delivery Focus on transforming human agents with the provision of operand products Value co-creation through transformed human agents Human agents co-create value providing donated skills and services Focus on including transformed human agents with the provision of operant resources

Humanitarian service categories	Service propositions	Value propositions	Illustrative implications for connecting categories in a service ecosystem to influence transformation
Supply chain management	Service-for-service exchangesAll stakeholdersIncludes end-beneficiaries	StructureRelationshipsStrategic planning	Increased decisions and behaviorsQuality decision makingBetter communicationOperational performanceThe inclusion of skills and knowledge in preplanning strategiesSustainabilityTask transferTrustPreparation for additional servicesReduced decisions and behaviorsReduced disconnectionsReduced trust from disconnectionReduced information sharing from disconnectionReduced operational performance from disconnection
Logistics management	Service-centric processesInventory managementDistribution managementCapacity planningTransportationmanagement	Service design and practice Order fulfillment accuracy Demand planning Capacity planningdelivery	Increased benefitsIncreased order fulfillmentIncreased distribution of productsIncreased order handling timeIncreased desired fill rateReduced issues and complexitiesReduced demand for facilities Reduced storageReduced wasteReduced order handling errorsReduced wrong choice of vehicles
Charitable donations management	Management of operand and operant resourcesOperand productsOperant services	Resource integrationProduct deliveryService delivery	Product delivery leads to the transformation of human agents Alleviate the suffering of vulnerable people through product delivery Focus on transforming human agents with the provision of operand productsValue co-creation through transformed human agentsHuman agents co-create value providing donated skills and servicesFocus on including transformed human agents with the provision of operant resources