Table III

Summary of issues, opportunities, and resolutions building a system thinking model

OpportunitiesIssuesResolutionsCitations
DataRelies on qualitative data
Useful for exploring and describing social systems
Provides a conceptual model as a visual aid for decision making
Helpful in describing and analyzing processes, behavior and complex problems
Allows the visual depiction of behavioral data relationships
The longitudinal process to collect data, design and analyze the model
May require some form of quantitative analysis to confirm results
Quantification of data may increase uncertainty by being non-denumerably infinite
Case studies depend on intuitive judgment for analysis
Case study data may not apply to a general scenario
First, visualize system behavior then quantifying variables identified to simulate relationships
Start with visual diagrams to incite insightful discussion to make the problem clear before a simulation
Accept dynamic conclusions to increase the ability to think through the dynamic system
Avoid repeating the thought process for analyzing the future model
Allow model comparison with other case studies
Coyle (2000), Forrester (1994) 
TimeRequires a longitudinal study to capture and evaluate the system
Time and experience assist in addressing fundamental assumptions about the model
The complex nature of the system requires more time to analyze implicit and explicit issues and system behavior
Time constraints prolong the completion of the model
The inclination to produce an incomplete model due to time constraints will not aid in quality decisions
Allow time to work with practitioners to provide relevance to research
Combine consulting and research to provide different insights before finalizing the model
Reiterate findings with experts to confirm and validate findings
Größler et al. (2008), Senge and Sterman (1992) 
DesignModel complexities provide ample ground for discovery
Increases critical thought processes
Creates a concise story to abridge complex model
Computer models analyze explicit variables
Difficult and intense situations are complex
Complexities increase by adding more and different variables (e.g. varied organizations, ephemeral operations, and challenges) into the model
Adding more variables make it hard to streamline, understand, and capture all and each characteristic(s), behavior and variable in the model
Increases uncertainties with unanswered questions, tensions and debates between practitioners and academics to reach a conclusion and conflicting terms, concepts, and variables
Think systematically and logically about the design problem and how it can be solved
Identify key variables that highlight and address the identified situation
Focus on the primary task to connect variables to create a concise story
Try not to connect all variables to each-other
Limit, prioritize, address, and connect critical variables that reoccur based on proximity: best identified and connected to the closest variable of interest
Seek to capture the root cause and effect of the feedback behavior
Avoid complications by having arrows run across another arrow in the visual model
Avoid wandering too far from the original design problem
Avoid including unnecessary variable relationships to explain the model
Dyson and Chang (2005) 
ResultsHighlights variable relationships to allow for simplified learning solutions
Helps in selecting ideas, variables, and languages for decision making
Supports systems thinking and organizational learning process
Provides insights into managerial issues
Captures a broader context that may have explicit and implicit variable relationships
Complex systems can be counterintuitive by having unknown factors
Variable relationships may cause implicit assumptions
Explicit model assumptions may cause the model to seem instinctual
Variables may have two or more cause and effect relationships
Models provide counterintuitive results and may increase disagreements on the conclusion
Complex models with too many variables may deter insightful discourse
Counterintuitive results increase conflicting views
Focus on increasing the explicit meanings of the model design
Iteratively question the purpose of the model to reach an intuitive conclusion
Have creative debates and dialogue to highlight intuitive and counterintuitive results of the model
Aim to identify the most pressing variable relationship
Daellenbach and McNickle (2005) 

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