Table 1 Information quality... | Emerald Publishing

Table 1

Information quality covariance-based (CB) software factor analysis results

Construct	Measurement items	Loadings	P-values
Accuracy	Managers share information which is fair and free from bias among themselves	0.743	p ≤ 0.001
	Our firm shares fair and free from bias information with its stakeholders	0.705	p ≤ 0.001
	Our firm shares information which is free from arithmetical and grammatical errors	0.403	p ≤ 0.001
	Our firm obtains the information it shares directly from the right sources	0.614	p ≤ 0.001
Convenience of access	Information is always readily available to employees	0.694	p ≤ 0.001
	Our customers always access the information they need with ease	0.467	p ≤ 0.001
	Managers conveniently receive the information they need	0.702	p ≤ 0.001
	Suppliers always receive the information they need conveniently	0.550	p ≤ 0.001
	We contribute to information freely, without predefined structures	0.550	p ≤ 0.001
Reliability	The information shared in our firm is correct, thorough and based on facts	0.649	p ≤ 0.001
	The information shared in our firm fulfills its intended purpose	0.536	p ≤ 0.001
	The information shared in our firm comes from the right trusted sources	0.409	p ≤ 0.001
	Information shared in our firm is always complete	0.529	p ≤ 0.001
	Information shared in our firm is always up-to-date	0.634	p ≤ 0.001

Construct	Measurement items	Loadings	P-values
Accuracy	Managers share information which is fair and free from bias among themselves	0.743	p ≤ 0.001
	Our firm shares fair and free from bias information with its stakeholders	0.705	p ≤ 0.001
	Our firm shares information which is free from arithmetical and grammatical errors	0.403	p ≤ 0.001
	Our firm obtains the information it shares directly from the right sources	0.614	p ≤ 0.001
Convenience of access	Information is always readily available to employees	0.694	p ≤ 0.001
	Our customers always access the information they need with ease	0.467	p ≤ 0.001
	Managers conveniently receive the information they need	0.702	p ≤ 0.001
	Suppliers always receive the information they need conveniently	0.550	p ≤ 0.001
	We contribute to information freely, without predefined structures	0.550	p ≤ 0.001
Reliability	The information shared in our firm is correct, thorough and based on facts	0.649	p ≤ 0.001
	The information shared in our firm fulfills its intended purpose	0.536	p ≤ 0.001
	The information shared in our firm comes from the right trusted sources	0.409	p ≤ 0.001
	Information shared in our firm is always complete	0.529	p ≤ 0.001
	Information shared in our firm is always up-to-date	0.634	p ≤ 0.001

Source(s): Authors' own creation