Table 2

Stakeholders of the company and their classification regarding “impact” and “effort” parameters

NoStakeholderArea of interestSARS-CoV-2-related hazards organization info flowSARS-CoV-2-related impact and effortMatrix quadrant
InOut
(1)(2)(3)(4)(5)(6)(7)
1Vet authorityFood safetyFood safety requirements and guidelinesSARS-CoV-2 cases reportingImpact: All legal activities related to food safety law and other relevant requirements or guidelinesI
Effort: Legal supervisory over core business activity of the organization
2Customs authorityFiscal safetyCustoms requirements and guidelinesSARS-CoV-2 cases reportingImpact: All legal activities related to Union Customs Code and other relevant requirements or guidelinesI
Effort: Legal supervisory over import/export business activity of the organization
3Port authorityLogistic resilience and business continuityPort safety guidelinesSerious incidents influencing port activity reportingImpact: Contractual and legal activities related to the port area landlord and port authority managing roleI
Effort: Supervisory over port related activities, logistics and port facility safety obligations
4NGO (MSC, ASC and WWF*)Environmental and market sustainabilityGeneral statements and position papersStatements of factsImpact: Opinion-forming nature of activity possibly influencing brand & image of the organization. Owner of certification schemes related to part of the organization area of activityIII
Effort: Watchdog over important areas of the organization actions as well as regular audits of compliance with adequate branch norms
5Competitors and co-operatorsMarket resilience
  1. Market good practices

  2. Other requirements

  3. Statements regarding SARS-CoV-2 risks

  1. Possible incidents of cross contamination influencing co-operators’ activity

  2. Inhouse requirements

Impact: Market play of competition and cooperation impacting the organization itself, but also the market as a wholeIV
Effort: Activities & market circumstances of Third Parties can possibly influence market conditions and indirectly the organization as well
6Suppliers and service providersBusiness continuity
  1. Market good practices

  2. Other requirements,

  3. Statements reg. SARS-CoV-2 risks

  1. Possible incidents of cross contamination influencing co-operators’ activity

  2. Inhouse Requirements

Impact: Possible impact on business continuity and ensuring unchanged level of services and requested qualityIV
Effort: Maintenance of cooperation and providing support during economic and market disturbance
7Local communityOwn safetyPotential expectations
  1. Statements of facts in case of need

  2. Open communication of inhouse rules

Impact: Activities related to coexistence adjacent to the area of business activityII
Effort: Involvement-based social commitment in local activities can directly and indirectly impact business activity and corporate image of the organization
8Local authoritiesPublic safetyLocal additional guidelinesPeriodical reportingImpact: Legal requirements related to presences and business activity in the area of region and municipalityII
Effort: Periodical verification of local law fulfillment
9Neighbors companiesOwn safety
  1. Market good practises,

  2. Other requirements,

  3. Statements reg. SARS-CoV-2 risks

  1. Own good practises,

  2. Other requirements,

  3. Statements reg. SARS-CoV-2 risks

Impact: Activities related to coexistence adjacent to the area of business activityIV
Effort: Potential areas of conflicts and/or synergy can lead to disturbance or support of the organization activity
10Governmental authoritiesPublic safety
  1. Legal acts & other requirements

  2. Public and sectorial information

  1. Mandatory reporting

  2. Input in public consultation

Impact: All legal activities related to overall freedom of business activityII
Effort: Law-making applicable to day-to-day running of the company
11MediaGeneral interest in current situationPress inquiries
  1. Statement of Facts

  2. Commercial press materials

Impact: Influence of brand and corporate image of the organizationII
Effort: General press interest in various aspects of the organization activity
12Industry organizations (port, logistics etc.)Stability of sectorial economy and market best practice
  1. Branch guidelines and good practices

  2. Other sectorial inquiries

  1. Own good practices

  2. Input in public consultation

Impact: Sectorial decision and initiatives indirectly and directly influencing core activity of the organizationIII
Effort: Active engagement in creation of legal and market conditions of the organization activity as part of bigger sector company cluster
13Research and development entitiesImprovement and market best practiceResearch papersMarket & own good practicesImpact: Publication of research data and scientific works important in activity of the company as well as whole economy or sector. Educational forge of future human capital important for development of the organization as well as the main and complementary economy sectorsIV
Effort: Interest in cooperation and providing real evidence research data and practical input in students’ education process
14Emergency servicesPublic safetyEmergency procedures and requestsEmergency factsImpact: Legal decisions, obligations and emergency activities binding overall businessII
Effort: Periodical monitoring of crucial safety parameters of the business facility. Emergency actions related to the organization and their human capital and assets
15ClientsLogistic resilience and business continuity
  1. Market good practices

  2. Other requirements

  3. Statements reg. SARS-COV-2 risks

  1. Possible incidents of cross contamination influencing clients' activity

  2. Inhouse requirements

Impact: Fundamental impact of economic activity of the company, operational and tactical decisionsII
Effort: Market oriented decision directly and indirectly creating requirements for core activity of the organization
16Employees’ familiesPublic safety
  1. Potential risk factors (external and internal)

  2. Self-monitoring

  3. Improvements proposals

  1. Own good practices

Impact: Influence over employees and their overall performance in the organizationIV
Effort: Complementary commitment convergent to employees
17ShareholdersBusiness continuity and brand image
  1. Group guidelines and policy/strategy

  1. Regular reporting

  2. Ad hoc reports of possible threats of business continuity

Impact: Strategic vision of the organization development directionsII
Effort: Shareholders’ control over the organization
18Sanitary inspectionPublic safety
  1. Public statistics

  2. Monitoring mechanisms

  1. Mandatory reporting

Impact: All legal activities related to sanitary safety law and other SARS-CoV-2 requirements or guidelinesI
Effort: Legal supervisory over sanitary aspects of the business activity

Note(s): * MSC – The Marine Stewardship Council; ASC – The Aquaculture Stewardship Council and World Wildlife Fund

Source(s): Own elaboration based on the data obtained in the study

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