Stakeholders of the company and their classification regarding “impact” and “effort” parameters
| No | Stakeholder | Area of interest | SARS-CoV-2-related hazards organization info flow | SARS-CoV-2-related impact and effort | Matrix quadrant | |
|---|---|---|---|---|---|---|
| In | Out | |||||
| (1) | (2) | (3) | (4) | (5) | (6) | (7) |
| 1 | Vet authority | Food safety | Food safety requirements and guidelines | SARS-CoV-2 cases reporting | Impact: All legal activities related to food safety law and other relevant requirements or guidelines | I |
| Effort: Legal supervisory over core business activity of the organization | ||||||
| 2 | Customs authority | Fiscal safety | Customs requirements and guidelines | SARS-CoV-2 cases reporting | Impact: All legal activities related to Union Customs Code and other relevant requirements or guidelines | I |
| Effort: Legal supervisory over import/export business activity of the organization | ||||||
| 3 | Port authority | Logistic resilience and business continuity | Port safety guidelines | Serious incidents influencing port activity reporting | Impact: Contractual and legal activities related to the port area landlord and port authority managing role | I |
| Effort: Supervisory over port related activities, logistics and port facility safety obligations | ||||||
| 4 | NGO (MSC, ASC and WWF*) | Environmental and market sustainability | General statements and position papers | Statements of facts | Impact: Opinion-forming nature of activity possibly influencing brand & image of the organization. Owner of certification schemes related to part of the organization area of activity | III |
| Effort: Watchdog over important areas of the organization actions as well as regular audits of compliance with adequate branch norms | ||||||
| 5 | Competitors and co-operators | Market resilience |
|
| Impact: Market play of competition and cooperation impacting the organization itself, but also the market as a whole | IV |
| Effort: Activities & market circumstances of Third Parties can possibly influence market conditions and indirectly the organization as well | ||||||
| 6 | Suppliers and service providers | Business continuity |
|
| Impact: Possible impact on business continuity and ensuring unchanged level of services and requested quality | IV |
| Effort: Maintenance of cooperation and providing support during economic and market disturbance | ||||||
| 7 | Local community | Own safety | Potential expectations |
| Impact: Activities related to coexistence adjacent to the area of business activity | II |
| Effort: Involvement-based social commitment in local activities can directly and indirectly impact business activity and corporate image of the organization | ||||||
| 8 | Local authorities | Public safety | Local additional guidelines | Periodical reporting | Impact: Legal requirements related to presences and business activity in the area of region and municipality | II |
| Effort: Periodical verification of local law fulfillment | ||||||
| 9 | Neighbors companies | Own safety |
|
| Impact: Activities related to coexistence adjacent to the area of business activity | IV |
| Effort: Potential areas of conflicts and/or synergy can lead to disturbance or support of the organization activity | ||||||
| 10 | Governmental authorities | Public safety |
|
| Impact: All legal activities related to overall freedom of business activity | II |
| Effort: Law-making applicable to day-to-day running of the company | ||||||
| 11 | Media | General interest in current situation | Press inquiries |
| Impact: Influence of brand and corporate image of the organization | II |
| Effort: General press interest in various aspects of the organization activity | ||||||
| 12 | Industry organizations (port, logistics etc.) | Stability of sectorial economy and market best practice |
|
| Impact: Sectorial decision and initiatives indirectly and directly influencing core activity of the organization | III |
| Effort: Active engagement in creation of legal and market conditions of the organization activity as part of bigger sector company cluster | ||||||
| 13 | Research and development entities | Improvement and market best practice | Research papers | Market & own good practices | Impact: Publication of research data and scientific works important in activity of the company as well as whole economy or sector. Educational forge of future human capital important for development of the organization as well as the main and complementary economy sectors | IV |
| Effort: Interest in cooperation and providing real evidence research data and practical input in students’ education process | ||||||
| 14 | Emergency services | Public safety | Emergency procedures and requests | Emergency facts | Impact: Legal decisions, obligations and emergency activities binding overall business | II |
| Effort: Periodical monitoring of crucial safety parameters of the business facility. Emergency actions related to the organization and their human capital and assets | ||||||
| 15 | Clients | Logistic resilience and business continuity |
|
| Impact: Fundamental impact of economic activity of the company, operational and tactical decisions | II |
| Effort: Market oriented decision directly and indirectly creating requirements for core activity of the organization | ||||||
| 16 | Employees’ families | Public safety |
|
| Impact: Influence over employees and their overall performance in the organization | IV |
| Effort: Complementary commitment convergent to employees | ||||||
| 17 | Shareholders | Business continuity and brand image |
|
| Impact: Strategic vision of the organization development directions | II |
| Effort: Shareholders’ control over the organization | ||||||
| 18 | Sanitary inspection | Public safety |
|
| Impact: All legal activities related to sanitary safety law and other SARS-CoV-2 requirements or guidelines | I |
| Effort: Legal supervisory over sanitary aspects of the business activity | ||||||
| No | Stakeholder | Area of interest | SARS-CoV-2-related hazards organization info flow | SARS-CoV-2-related impact and effort | Matrix quadrant | |
|---|---|---|---|---|---|---|
| In | Out | |||||
| (1) | (2) | (3) | (4) | (5) | (6) | (7) |
| 1 | Vet authority | Food safety | Food safety requirements and guidelines | SARS-CoV-2 cases reporting | I | |
| 2 | Customs authority | Fiscal safety | Customs requirements and guidelines | SARS-CoV-2 cases reporting | I | |
| 3 | Port authority | Logistic resilience and business continuity | Port safety guidelines | Serious incidents influencing port activity reporting | I | |
| 4 | NGO (MSC, ASC and WWF*) | Environmental and market sustainability | General statements and position papers | Statements of facts | III | |
| 5 | Competitors and co-operators | Market resilience | Market good practices Other requirements Statements regarding SARS-CoV-2 risks | Possible incidents of cross contamination influencing co-operators’ activity Inhouse requirements | IV | |
| 6 | Suppliers and service providers | Business continuity | Market good practices Other requirements, Statements reg. SARS-CoV-2 risks | Possible incidents of cross contamination influencing co-operators’ activity Inhouse Requirements | IV | |
| 7 | Local community | Own safety | Potential expectations | Statements of facts in case of need Open communication of inhouse rules | II | |
| 8 | Local authorities | Public safety | Local additional guidelines | Periodical reporting | II | |
| 9 | Neighbors companies | Own safety | Market good practises, Other requirements, Statements reg. SARS-CoV-2 risks | Own good practises, Other requirements, Statements reg. SARS-CoV-2 risks | IV | |
| 10 | Governmental authorities | Public safety | Legal acts & other requirements Public and sectorial information | Mandatory reporting Input in public consultation | II | |
| 11 | Media | General interest in current situation | Press inquiries | Statement of Facts Commercial press materials | II | |
| 12 | Industry organizations (port, logistics etc.) | Stability of sectorial economy and market best practice | Branch guidelines and good practices Other sectorial inquiries | Own good practices Input in public consultation | III | |
| 13 | Research and development entities | Improvement and market best practice | Research papers | Market & own good practices | IV | |
| 14 | Emergency services | Public safety | Emergency procedures and requests | Emergency facts | II | |
| 15 | Clients | Logistic resilience and business continuity | Market good practices Other requirements Statements reg. SARS-COV-2 risks | Possible incidents of cross contamination influencing clients' activity Inhouse requirements | II | |
| 16 | Employees’ families | Public safety | Potential risk factors (external and internal) Self-monitoring Improvements proposals | Own good practices | IV | |
| 17 | Shareholders | Business continuity and brand image | Group guidelines and policy/strategy | Regular reporting Ad hoc reports of possible threats of business continuity | II | |
| 18 | Sanitary inspection | Public safety | Public statistics Monitoring mechanisms | Mandatory reporting | I | |
Note(s): * MSC – The Marine Stewardship Council; ASC – The Aquaculture Stewardship Council and World Wildlife Fund
Source(s): Own elaboration based on the data obtained in the study
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