Table III.

Variables included in the ESEE and used in the creation of the MQI

LeadershipTechnological guidance or committee
Variables linked to leadership and management abilitiesInnovation activity plan
Owners and family support in leadership and management
Use of consultants for technology
Information expenditure on environmental
Protection investment on environmental
Protection degree of diversification
Innovation
Variables linked to the operations management (processes, products and services)Product standardization
Normalization and quality control
Scientific and technique information systems
Product innovations
Equipment goods acquisition for product
Improvement innovations in external relations
Management merchandising innovations
Process innovations of new
Equipment process innovations of
Software process innovations of new techniques
Collaboration
Variables linked to the management of partnerships and resourcesTechnological collaboration with customers
Technological collaboration with competitors
Technological collaboration with suppliers
Collaboration with universities or technological
Centres EU research programme
Training
Variables linked to the management of the staffExternal expenditure on language training
External expenditure on engineering and technical training
External expenditure on sales and marketing training
External expenditure on computer and technologies
Training external formation on training in other themes
Hiring employees with experience in R&D
Digitization
Variables linked to the digital and technological policy and strategyOwn internet domain
Web page on the firm server
Online purchases from
Supplier online sales to final
Customers online sales to firms
Evaluation of alternative technologies
Evaluation of technological change prospects
Results
Variables linked to the measurement of resultsMarket surveys
Innovation performance indicators
Online sales impact indicator
Identification of the competitive position in the main market
Positive evolution of the market share

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