Table 7 Good practices in retaining... | Emerald Publishing

Table 7

Good practices in retaining students, student portfolio and students with special needs

Aspects	NOU	UT
Prevention from dropout	No limit of study, no dropout Flexibility to students Student learning guide Online, mediated, face-to-face, and individual support for learners Counselling	No limit of study, no dropout Flexibility to students Use of Contact Center Face-to-face and online counseling by Study Program Study groups among students
Information on course selection	Provide information on course selection, computer system operation, and course objectives for students to access online and assist students to continue their studies	Provide information on the course selection in the Catalog and leaflets, and guidance during registration
Counseling	Provide guidance and counseling for students' homework and life matters, including tutor system, joint service center and telephone care	Provide guidance and counseling face-to-face, online, and using other media via Contact Center
Student portfolio	Recognize prior learning of students transferable to programs	Recognize prior learning of students transferable to programs Accommodate many transfer students from many other institutions
Students with special needs	Provide support for students with special needs and disabilities Use of new technology to support students with special needs and disabilities Clear guidelines and procedures to support students with special needs and disabilities Dedicated unit responsible for students with special needs and disabilities	Accommodate students with special needs and disabilities Limited use of new technology to support students with special needs and disabilities Develop guidelines and procedures to support students with special needs and disabilities Need to develop a unit dedicated to students with special needs and disabilities

Aspects	NOU	UT
Prevention from dropout	No limit of study, no dropout Flexibility to students Student learning guide Online, mediated, face-to-face, and individual support for learners Counselling	No limit of study, no dropout Flexibility to students Use of Contact Center Face-to-face and online counseling by Study Program Study groups among students
Information on course selection	Provide information on course selection, computer system operation, and course objectives for students to access online and assist students to continue their studies	Provide information on the course selection in the Catalog and leaflets, and guidance during registration
Counseling	Provide guidance and counseling for students' homework and life matters, including tutor system, joint service center and telephone care	Provide guidance and counseling face-to-face, online, and using other media via Contact Center
Student portfolio	Recognize prior learning of students transferable to programs	Recognize prior learning of students transferable to programs Accommodate many transfer students from many other institutions
Students with special needs	Provide support for students with special needs and disabilities Use of new technology to support students with special needs and disabilities Clear guidelines and procedures to support students with special needs and disabilities Dedicated unit responsible for students with special needs and disabilities	Accommodate students with special needs and disabilities Limited use of new technology to support students with special needs and disabilities Develop guidelines and procedures to support students with special needs and disabilities Need to develop a unit dedicated to students with special needs and disabilities