Appointments regulated and patient absenteeism in the outpatient regulation system in the state of São Paulo
| Year | Appointments | Attended | Absenteeism | No-show rate (%) |
|---|---|---|---|---|
| 2014 | 6,699,808 | 5,420,277 | 1,279,531 | 19.10 |
| 2015 | 7,872,759 | 6,385,993 | 1,486,766 | 18.88 |
| 2016 | 8,866,644 | 7,265,166 | 1,601,478 | 18.06 |
| 2017 | 9,421,445 | 7,739,664 | 1,681,781 | 17.85 |
| 2018 | 10,327,102 | 8,467,905 | 1,859,197 | 18.00 |
| 2019* | 11,594,876 | 9,578,145 | 2,016,731 | 17.39 |
| Year | Appointments | Attended | Absenteeism | No-show rate (%) |
|---|---|---|---|---|
| 2014 | 6,699,808 | 5,420,277 | 1,279,531 | 19.10 |
| 2015 | 7,872,759 | 6,385,993 | 1,486,766 | 18.88 |
| 2016 | 8,866,644 | 7,265,166 | 1,601,478 | 18.06 |
| 2017 | 9,421,445 | 7,739,664 | 1,681,781 | 17.85 |
| 2018 | 10,327,102 | 8,467,905 | 1,859,197 | 18.00 |
| 2019* | 11,594,876 | 9,578,145 | 2,016,731 | 17.39 |
Note:
*estimated values for the whole year 2019, based on the real data until September 2019
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