Table 5.

Estimation of the economic benefit or saved values (consultation not wasted) obtained by the operation with lower patient no-show rates in the appointment system in the state of São Paulo

IndicatorsEstimations
Patient no-show average rate operated in the state of São Paulo18.22%
Patient no-show average rate operated in other locations in Brazil33.40%
Patient no-show rate difference15.18%
Total outpatient appointments regulated in the state of São Paulo (2019)11,594,000
Number of consultations saved, not wasted (benefit for the state of SP)1,759,969
Average expense value of an outpatient consultation at AME (state of SP)R$ 141.88
Economic benefit with consultation saved, not wasted (in the state of SP)R$ 249,704,430.10

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