Quotations to support concept development
| Aggregate dimensions | Second order themes | First order concepts derived directly from quotes (workers) | First order concepts derived directly from quotes (managers) |
|---|---|---|---|
| Worker attitudes | Commitment of workers in the workplace | We have some skills but cannot get jobs that use those and the work in factories is beneath us | The work is good but we lack workers' commitment to work. The workers lack the manner of commitment to work Many workers have no work ethic. Those who come to work for the first time do not have the culture of committing to work We dislike the irresponsible attitudes Sometimes the Syrian workers act like they are doing us a favour We do have success stories of Syrians working in the factory |
| Desire of workers to change circumstances | Some Syrians have been in Jordan for some time but wait years to seek employment as the culture is that people think girls should not work Girls used to be dependent on their families but now things are different Frankly, I previously had a very hard job doing work in farms. It was so hard. We were not allowed to talk or do anything other than what the boss tells us. I started taking courses for three months of work awareness and things like that, and we came to here and they brought us to this factory which is better | We have the work for the Syrians here if they want it | |
| Factory environment | Access to and availability of jobs | I was able to find my friends jobs here as there is plenty of work to do | We have a Facebook page where we always post our available job vacancies and give our contact details and place directions. As you know the work directory is engaged in employing Jordanians, but the Labour Office of the International Labour Organization is for both Jordanians and Syrians |
| Treatment of workers in the workplace | We expected that we (refugees) would be treated worse than Jordanians We are pleased that generally Jordanian citizens and Syrian refugees are treated the same There is no discrimination between Syrians and Jordanians We have experienced hardly any delays in being paid | This is a secure work environment I would allow my daughter to work here, because I know what happens in this organization. Workers know their duties and rights Even when it comes to salaries and leave, we always educate the workers about this, especially the new ones. We explain to them. We educate them even about general safety There is a training We try to make our workers aware of everything, even how to calculate their salaries and how to calculate their overtime. We train them to take all the rights and do their duties Production levels are important as clothing manufacturing is key to this country | |
| Government support | Work permit issues | As for the Syrian labour force, one of the problems we face with them is that some of the female workers who receive support from organizations, when we try to give them work permits, they do not accept it because they receive more elsewhere and so they say what good will it do me to get a work permit that will result in cutting off the support I receive? They can already make as much money without having to work. This is one of the justifications the Syrians make for not being committed Well, I used to belong to an organization where they told us that the assistance we receive will stop after seven years. We have been here for a long time. Syrians should work as if they were in their own country. The assistance I used to receive has stopped, but not because I got a job. I knew that the assistance would stop because I have been in this country for seven years and because I should work exactly like the citizens. Maybe some of the Syrians do not know this, but the assistance would stop whether you get a job or not | We have to reassure workers that assistance will not get cut off if they work The difficulty we face is the assistance they receive from outside contradicts with the work permit of the company. They think that if they get work permits, the assistance they receive will stop, so some of them will not accept this and they left their jobs |
| Aggregate dimensions | Second order themes | First order concepts derived directly from quotes (workers) | First order concepts derived directly from quotes (managers) |
|---|---|---|---|
| Worker attitudes | Commitment of workers in the workplace | We have some skills but cannot get jobs that use those and the work in factories is beneath us | The work is good but we lack workers' commitment to work. The workers lack the manner of commitment to work |
| Desire of workers to change circumstances | Some Syrians have been in Jordan for some time but wait years to seek employment as the culture is that people think girls should not work | We have the work for the Syrians here if they want it | |
| Factory environment | Access to and availability of jobs | I was able to find my friends jobs here as there is plenty of work to do | We have a Facebook page where we always post our available job vacancies and give our contact details and place directions. As you know the work directory is engaged in employing Jordanians, but the Labour Office of the International Labour Organization is for both Jordanians and Syrians |
| Treatment of workers in the workplace | We expected that we (refugees) would be treated worse than Jordanians | This is a secure work environment | |
| Government support | Work permit issues | As for the Syrian labour force, one of the problems we face with them is that some of the female workers who receive support from organizations, when we try to give them work permits, they do not accept it because they receive more elsewhere and so they say what good will it do me to get a work permit that will result in cutting off the support I receive? They can already make as much money without having to work. This is one of the justifications the Syrians make for not being committed | We have to reassure workers that assistance will not get cut off if they work |