Table 1.

The grounded theory result of second-line managers’ perceptions of, prerequisites for and experience from the implementation of changes in relation to the five focus areas to improve conditions for their manager’s work conditions

Relationship between categories; thematic areaCategoriesFocused codesCore category
EngagementManagers’ prerequisites – an area with an imperative need for changeImperative with a focus on managers’ prerequisites for workA complex challenge with an unclear result – For perceived improvement; involvement, engagement; and consideration for the context of the organisation is needed in a cohesive implementation process
Measures necessary for better prerequisites, irrespective of decisions
Difficulties in applying content of decided directives – need to problematiseUnproblematised decision
Problematising of the assistant manager’s role
Engagement to create understanding – desirable to be able to take responsibilityUncertainties over the motive of the content from a top-down decision
Input was disregarded or not sought by top management
Lack of dialogue and participation
FacilitationDialog and structure as support – different needs in different organisationsForums for dialogue
Support personnel can be brought in
Uncertainty about support structures
Internal support within the organisation
AchievementAdapting approach and strategy – to unite the needs of the organisation with the decisionApproach to the decision
Adapt solution to the manager’s role in your own way to comply with the decision
Are we getting where we want to go? – experiences and achievement of goalsExperience from changes
Uncertainty regarding improvement of managers’ prerequisites

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