Table II

Some key considerations for using online data and network text analysis in HRM research

Research questionsData collectionData analysis
Macro-level: professional and managerial discourses and dominant logics within the HRM field; HRM as a profession; evolution of the HRM field
Meso-level: interactions and influence tactics among HR actors, including practitioners, consultants, academics, and opinion leaders; legitimation of HR practices
Micro-level: ethnographic research focussing on what HR professionals and practitioners really do; HR professional identity; HR roles at the individual level
Multi-level: cross-level analyses of the above topics
Online data as a complementary source to traditional data sets
Strengths: (a) real-time, behavioural and naturally occuring communication data; (b) longitudinal data; (c) no researcher’s intervention; (d) “collective knowledge-sharing” (Scott and Orlikowski, 2009, p. 2); (e) easy and inexpensive to collect
Limitations: (a) ownership and copyright; (b) representativeness of the sample; (c) validity and reliability in relation to sample bias; (d) potential ethical issues related to the anonymity of individual authors; (e) difficult to establish causality among variables
Select the “right” software package based on the objectives of the research
Four-step analysis: 1. keyword search to narrow the frame
2. Identification of the relevant conceps
3. Analysis of prominent concepts and identification of possible relations among concepts
4. Interpretation of the results based on the conceptual framework and epistemological assumptions

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