Personal and professional profiles of the staff members interviewed
| Participant | Gender | Age | Position | Years in the position | Experience in Hosp/Y | Education |
|---|---|---|---|---|---|---|
| A | Male | 36–50 | Finance MGR | 4 | 18 | Engineering |
| B | Female | 36–50 | HR MGR | 3 | 16 | Tourism |
| C | Male | 51–65 | Night MGR | 3 | 22 | Management |
| D | Male | 36–50 | S&M MGR | 5 | 19 | Public relation |
| E | Male | 36–50 | HR MGR | 2 | 14 | Management |
| F | Male | 36–50 | Finance MGR | 3 | 17 | Fainan and acc |
| G | Male | 36–50 | Front Office MGR | 3 | 16 | English |
| H | Female | 36–50 | HR MGR | 5 | 18 | Management |
| I | Male | 36–50 | HR MGR | 4 | 18 | Management |
| J | Male | 36–50 | S&M MGR | 5 | 20 | Management |
| Participant | Gender | Age | Position | Years in the position | Experience in Hosp/Y | Education |
|---|---|---|---|---|---|---|
| A | Male | 36–50 | Finance MGR | 4 | 18 | Engineering |
| B | Female | 36–50 | HR MGR | 3 | 16 | Tourism |
| C | Male | 51–65 | Night MGR | 3 | 22 | Management |
| D | Male | 36–50 | S&M MGR | 5 | 19 | Public relation |
| E | Male | 36–50 | HR MGR | 2 | 14 | Management |
| F | Male | 36–50 | Finance MGR | 3 | 17 | Fainan and acc |
| G | Male | 36–50 | Front Office MGR | 3 | 16 | English |
| H | Female | 36–50 | HR MGR | 5 | 18 | Management |
| I | Male | 36–50 | HR MGR | 4 | 18 | Management |
| J | Male | 36–50 | S&M MGR | 5 | 20 | Management |
Notes:
MGR stands for “manager”, HR for “human resources” and S&M for “sales and marketing”. The column “Participant” indicates the hotel represented (see also Tables 1 and 2)
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.