Measurement development
| S/N | Measurement items | Sources of scale items |
|---|---|---|
| 1 | Ease of use | Venkatesh and Bala (2008) |
| 2 | Perceived usefulness | Bhattacherjee and Premkumar (2004); Karahanna et al. (1999); Koufaris (2002); Pikkarainen et al. (2004) and Muñoz (2008) |
| 3 | Perceived trust | Pavlou (2002) and Muñoz (2008) |
| 4 | Affective commitment | Allen and Meyer (1990); Ganesan (1994); Garbarino and Johnson (1999) and Morgan and Hunt (1994) |
| 5 | Social image | Venkatesh and Bala (2008); Venkatesh and Davis (2000) and Moore and Benbasat (1991) |
| 6 | Intention to use | Venkatesh and Bala (2008) |
| S/N | Measurement items | Sources of scale items |
|---|---|---|
| 1 | Ease of use | |
| 2 | Perceived usefulness | |
| 3 | Perceived trust | |
| 4 | Affective commitment | |
| 5 | Social image | |
| 6 | Intention to use |
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