Table 1 Constructs considered in the... | Emerald Publishing

Table 1

Constructs considered in the research

Construct	Dimension	Definition
Internal integration	Organizational	Collaboration, stimulus for sharing decisions and coordinated actions
	Technical	ISs that support integration
	Intrafunctional	Integration and coherence among the hierarchical levels of planning (S&OP, MPS, MRP and scheduling)
	Interfunctional	Quality and intensity of the relationships between the PPC and the remaining functions (in special sales/marketing and operations)
	Enablers	Factors that enable/foster integration (communication, rewards systems and organizational structure)
Uncertainty	Environmental	Demand uncertainty (volume and mix) Problems with the supply of raw material and components (delays, quality problems and interruption) Action of competitors in the industry
Information quality	Accuracy	Accuracy of the demand data available for planning (forecasts or customer orders)
Information quality	Credibility	Extent to which the planners see the information as trustable
Planning performance	Frequency of rescheduling	The amount of modifications in a fixed period of time
	Level of formality	Formal: modifications made by the planners and registered Informal: modifications made by the users of the plans
	Causes of rescheduling	Variability of customer demand Failures in external supply (delays, disruptions, etc.) Deficiencies in internal supply (failures or delays in the internal processes and deficiencies of coordination) Executional/behavioural: modifications made by the users, motivated by rewards or other advantages
Operations performance objectives/competitive priorities	Cost	Production/operational costs
	Quality	Product quality: attending specifications and customer needs Process quality: levels of scrap and rework
	Speed and dependability	Speed of the process and throughput time of the orders On-time delivery
	Flexibility	Ability to make changes with acceptable penalties in time and cost
Business performance	Financial and strategic	Financial and strategic metrics such as profit, revenue, sales and market share

Construct	Dimension	Definition
Internal integration	Organizational	Collaboration, stimulus for sharing decisions and coordinated actions
	Technical	ISs that support integration
	Intrafunctional	Integration and coherence among the hierarchical levels of planning (S&OP, MPS, MRP and scheduling)
	Interfunctional	Quality and intensity of the relationships between the PPC and the remaining functions (in special sales/marketing and operations)
	Enablers	Factors that enable/foster integration (communication, rewards systems and organizational structure)
Uncertainty	Environmental	Demand uncertainty (volume and mix) Problems with the supply of raw material and components (delays, quality problems and interruption) Action of competitors in the industry
Information quality	Accuracy	Accuracy of the demand data available for planning (forecasts or customer orders)
Information quality	Credibility	Extent to which the planners see the information as trustable
Planning performance	Frequency of rescheduling	The amount of modifications in a fixed period of time
	Level of formality	Formal: modifications made by the planners and registered Informal: modifications made by the users of the plans
	Causes of rescheduling	Variability of customer demand Failures in external supply (delays, disruptions, etc.) Deficiencies in internal supply (failures or delays in the internal processes and deficiencies of coordination) Executional/behavioural: modifications made by the users, motivated by rewards or other advantages
Operations performance objectives/competitive priorities	Cost	Production/operational costs
	Quality	Product quality: attending specifications and customer needs Process quality: levels of scrap and rework
	Speed and dependability	Speed of the process and throughput time of the orders On-time delivery
	Flexibility	Ability to make changes with acceptable penalties in time and cost
Business performance	Financial and strategic	Financial and strategic metrics such as profit, revenue, sales and market share