Data collected in company A
| Problems related to the PPC function | Deficiencies in the planning system to consider the variety of routings and absence of a system to integrate the hierarchical levels of planning |
| Organizational structure | Functional structure |
| S&OP | Not implemented |
| Extant integration mechanisms |
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| Level organizational integration |
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| Level of technical integration |
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| Level of uncertainty |
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| Planning performance |
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| Competitive priorities and performance measures |
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| Problems related to the PPC function | Deficiencies in the planning system to consider the variety of routings and absence of a system to integrate the hierarchical levels of planning |
| Organizational structure | Functional structure |
| S&OP | Not implemented |
| Extant integration mechanisms | IS for reservation of capacity Communication and meetings Standardization of the PPC activities and assignment of responsibilities Size of the unit |
| Level organizational integration | Communication and meetings: Medium; meetings with no fixed schedule Shared decisions and plans: High; plans agreed by all the ones involved Frequency of S&OP meetings and adjustments: No formal process Stimulus for exchanging ideas: High; team working in close proximity Common understanding of the important objectives: medium; cultural factors preventing the full implementation of the reservation system |
| Level of technical integration | Interface: medium; many scheduling activities in spreadsheets Compatibility: medium; ERP not integrated with the reservation system |
| Level of uncertainty | Changes in the customer demand: low (MTO) Problems with supply or suppliers: low Actions of the competitors: low; the company is leader in the industry Changes in the process technologies: low Other relevant source of uncertainty: Fast increase in the demand, equivalent to three times the initial volume produced in the plant |
| Planning performance | Frequency of the modifications in the schedules/plans: not informed Level of formality: not informed Causes of the modifications in the plans: Lack of a structured planning system and clearly defined responsibilities; lack of adherence between the planning system and the shop floor constraints (previous scenarios); scrap and rework |
| Competitive priorities and performance measures | 1. Cost; 2. delivery performance; 3. flexibility Performance measures of the PPC: Delivery performance measured by the OTIF metric |
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