Table 5 Data collected in company C... | Emerald Publishing

Table 5

Data collected in company C

Problems related to the PPC function	Involving the marketing/sales in the S&OP; motivating the PPC team; asserting the importance of the PPC and coping with conflicting functional metrics
Organizational structure	PPC is a corporate division
Process of S&OP	Carried out for 15 years
Extant integration mechanisms	Organizational structure: Corporate PPC function enables agility, unity of command and autonomy S&OP process Top management support: Assures the involvement of the areas in the S&OP and solves discrepancies caused by conflicting objectives
Level of organizational integration	Communication and meetings: Medium – high; high frequency but depend on the initiative of the planner Shared decisions and plans: High; workgroups Frequency of S&OP meetings and adjustments: High; two monthly meetings (preS&OP and corporate S&OP) Stimulus for exchanging ideas: medium; optimization of functional objectives Common understanding of the important objectives: High; understanding of the trade-offs
Level of technical integration	Interface: Medium; some plans in spreadsheets Compatibility: Medium high; planning software integrated to the ERP
Level of uncertainty	Changes in the customer demand: High; once a week or higher Problems with supply or suppliers: Medium; 25% of delay Actions of the competitors: Low or medium Changes in the process technologies: Low Other relevant sources of uncertainty: Managerial complexity due to high variety (pulverized demand) and fast and pronounced increase in the demand (10 to 15% per month)
Planning performance	Frequency of the modifications in the schedules/plans: Daily; plans for 2–3 days Level of formality: Not informed Causes of the modifications: 1. Demand variability; 2. deficient communication; 3. failures/delays in external supply and 4. failures/delays in internal supply
Competitive priorities and performance measures	Cost and delivery performance Performance measures of the PPC: Service level and inventory level and forecast accuracy being monitored