Summary of the comparative results
| Integration enablers | Company | |||
|---|---|---|---|---|
| A | B | C | D | |
| 1. ISs | x | |||
| 2. Communication and meetings | x | x | x | x |
| 3. Standardization of tasks and clear definition of responsibilities | x | |||
| 4. Size of the company | x | |||
| 5. Organizational culture | x | |||
| 6. Positions with integrating function | x | x | x | |
| 7. Organizational structure | x | x | ||
| 8. Top management support | x | |||
| 9. S&OP process | x | |||
| 10. Strategic fit/alignment of functional metrics | x | |||
| Organizational integration | Medium | High*/Low** | High | High |
| Technical integration | Medium low | Medium | High | High |
| Uncertainty (demand) | N.A. | High | High | High |
| Uncertainty (suppliers) | Low | Low | Low | Low |
| Uncertainty (competitors) | Low | Low | Low | Low |
| Uncertainty (technology) | Low | Low | Low | Medium |
| Uncertainty (variety/ customization) | High | low | Very high | Low |
| Uncertainty (accelerated growth) | High | Low | High | Low |
| IQ (forecasts) | N.A. | Low | Medium high | Medium high |
| Planning performance (rescheduling frequency) | N.I. | Biweekly to weekly | Daily | Weekly to daily |
| Planning performance (causes of rescheduling) | 1. Internal supply | 1. Demand variability/ forecast accuracy 2. External supply | 1. Demand variability/ forecast accuracy 2. Communication | 1. Demand variability/ forecast accuracy 2. Internal supply |
| Performance metrics (PPC) | OTIF (service level) | N.I. | Inventory level and service level | Inventory level and cost |
| Business performance (competitive priorities) | Delivery (speed and dependability) | Quality | Cost and dependability | No prioritization |
| Performance: Actual × goal | Goal achieved (95% OTIF) | Achieved | Goals achieved (95%) | Goals achieved |
| Integration enablers | Company | |||
|---|---|---|---|---|
| A | B | C | D | |
| 1. ISs | x | |||
| 2. Communication and meetings | x | x | x | x |
| 3. Standardization of tasks and clear definition of responsibilities | x | |||
| 4. Size of the company | x | |||
| 5. Organizational culture | x | |||
| 6. Positions with integrating function | x | x | x | |
| 7. Organizational structure | x | x | ||
| 8. Top management support | x | |||
| 9. S&OP process | x | |||
| 10. Strategic fit/alignment of functional metrics | x | |||
| Organizational integration | Medium | High*/Low** | High | High |
| Technical integration | Medium low | Medium | High | High |
| Uncertainty (demand) | N.A. | High | High | High |
| Uncertainty (suppliers) | Low | Low | Low | Low |
| Uncertainty (competitors) | Low | Low | Low | Low |
| Uncertainty (technology) | Low | Low | Low | Medium |
| Uncertainty (variety/ customization) | High | low | Very high | Low |
| Uncertainty (accelerated growth) | High | Low | High | Low |
| IQ (forecasts) | N.A. | Low | Medium high | Medium high |
| Planning performance (rescheduling frequency) | N.I. | Biweekly to weekly | Daily | Weekly to daily |
| Planning performance (causes of rescheduling) | 1. Internal supply | 1. Demand variability/ forecast accuracy | 1. Demand variability/ forecast accuracy | 1. Demand variability/ forecast accuracy |
| Performance metrics (PPC) | OTIF (service level) | N.I. | Inventory level and service level | Inventory level and cost |
| Business performance (competitive priorities) | Delivery (speed and dependability) | Quality | Cost and dependability | No prioritization |
| Performance: Actual × goal | Goal achieved (95% OTIF) | Achieved | Goals achieved (95%) | Goals achieved |
Note(s): *high integration in the PPC–manufacturing interface; **low integration in the PPC–sales/marketing interface; N.A.: not applied and N.I.: not informed
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