Table 3.

Results of the CFA

Latent variablesFactorsUnstandardized factor loadingStandardized factor loadingS.D.Critical ratioR2
ξ1
CSR
Consumer interests0.7980.8160.07211.0350.666
Employee interests1.000a0.848––0.719
Environmental management0.6870.5810.0977.0560.338
Sponsorship0.9230.7240.0999.3540.525
η1
CI
CI10.9340.8550.06514.3170.731
CI20.8800.8990.05515.9620.808
CI31.0000.909––0.826
η2
OC
Organizational identification0.8960.8910.06813.1270.794
Organizational loyalty1.0000.838––0.703
Job involvement0.8160.8450.06812.0570.713
η3
OP
Financial performance0.5480.4720.1104.9990.223
Customer service performance1.0000.920––0.846

Notes:

aindicates a parameter fixed at 1.0 in the original solution; CSR: corporate social responsibility; CI: corporate image; OC: organizational commitment; OP: organizational performance; model fit index: χ2 = 76.066 (48), p = 0.006, RMR = 0.016, RMSEA = 0.066, GFI = 0.916, The adjusted goodness of fit index (AGFI) = 0.864, CFI = 0.976, normed fit index (NFI) = 0.937, radio frequency interference (RFI) = 0.914, incremental fit index (IFI) = 0.976, Tucker–Lewis index (TLI) = 0.966.

CI1: I have always had a good impression of our company; CI2: In my opinion, our company has a good image in the minds of consumers; CI3: I believe that our company has a better image than its competitors

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