Factor analysis on CSR
| CSR attributes | F1 | F2 | F3 | F4 | F5 |
|---|---|---|---|---|---|
| Our company does not make representations or omissions, nor does it engage in any other practices that are deceptive, misleading, fraudulent or unfair | 0.853 | 0.147 | 0.096 | 0.111 | 0.040 |
| Our company emphasizes consumer privacy and provides protection for personal data | 0.806 | 0.143 | 0.191 | −0.004 | 0.159 |
| Our company complies with the tax laws and regulations in all countries in which it operates and it contributes to the public finances of host countries by making timely payments of their tax liabilities | 0.803 | 0.243 | 0.072 | 0.030 | 0.045 |
| Our company emphasizes the appropriate storage and carriage of dangerous cargoes | 0.758 | 0.241 | 0.338 | 0.001 | 0.081 |
| Our company emphasizes the safety of cargoes | 0.746 | 0.323 | 0.176 | 0.042 | 0.080 |
| Our company and competitors can carry out activities in a manner consistent with all applicable competition laws and regulations | 0.673 | 0.345 | 0.132 | 0.107 | 0.171 |
| Our company provides transparent and effective procedures to address consumer complaints and it contributes to fair and timely resolution of consumer disputes without undue cost or burden | 0.665 | 0.304 | 0.256 | 0.257 | 0.261 |
| Our company does not obtain business interests by cheating our customers | 0.540 | 0.406 | 0.288 | 0.113 | 0.170 |
| Our company has a fair system of employment and promotion without discrimination | 0.246 | 0.812 | 0.163 | 0.111 | 0.120 |
| Our company emphasizes the development of reserved staff, skill training and on-job training | 0.221 | 0.762 | 0.007 | 0.110 | 0.295 |
| Our company emphasizes employees’ interests | 0.376 | 0.734 | 0.197 | 0.055 | 0.133 |
| Our company takes adequate steps to ensure employees’ occupational health and safety in their operations | 0.363 | 0.722 | 0.103 | 0.080 | 0.162 |
| Our company provides appropriate compensation and counseling to employees who are laid off or dismissed | 0.282 | 0.712 | 0.292 | 0.013 | 0.114 |
| Our company requests our business partners to enhance environmental protection awareness and comply with related environmental regulations | 0.103 | 0.231 | 0.720 | 0.234 | 0.261 |
| Our company has established environmental auditing programs | 0.197 | 0.010 | 0.701 | 0.294 | 0.080 |
| Our company cooperates with customers to advocate for environmental management activities | 0.212 | 0.171 | 0.694 | 0.229 | 0.246 |
| Our company adopts a total quality environmental management program | 0.139 | 0.021 | 0.684 | 0.429 | −0.042 |
| Our company is devoted toward developing green logistics services | 0.299 | 0.167 | 0.654 | 0.151 | 0.250 |
| Different departments in our company cooperate with each other to improve the quality of the environment | 0.266 | 0.298 | 0.618 | 0.154 | 0.042 |
| Our company applies high-quality standards for disclosure, accounting, audit, environmental and CSR reporting where it is located | 0.015 | 0.032 | 0.235 | 0.875 | −0.041 |
| Our company ensures that timely, regular and relevant information is disclosed regarding our activities, structure, financial situation and performance | 0.121 | 0.150 | 0.081 | 0.861 | −0.081 |
| Our company adopts high standards of environmental and CSR reporting | 0.060 | 0.098 | 0.333 | 0.786 | 0.175 |
| Our company has an environmental-health-and-safety department | −0.047 | 0.064 | 0.386 | 0.759 | 0.213 |
| Our company’s top managers advocate CSR activities | 0.308 | 0.021 | 0.216 | 0.549 | 0.383 |
| Our company participates in community development and inhabitants’ welfare | 0.062 | 0.239 | 0.369 | 0.013 | 0.784 |
| Our company sponsors cultural and artistic activities | 0.216 | 0.278 | 0.264 | 0.138 | 0.725 |
| Our company sponsors charities | 0.366 | 0.430 | −0.042 | 0.100 | 0.622 |
| Eigenvalues | 5.374 | 4.003 | 3.866 | 3.593 | 2.286 |
| Percentage variance | 19.91 | 14.82 | 14.32 | 13.31 | 8.47 |
| CSR attributes | F1 | F2 | F3 | F4 | F5 |
|---|---|---|---|---|---|
| Our company does not make representations or omissions, nor does it engage in any other practices that are deceptive, misleading, fraudulent or unfair | 0.147 | 0.096 | 0.111 | 0.040 | |
| Our company emphasizes consumer privacy and provides protection for personal data | 0.143 | 0.191 | −0.004 | 0.159 | |
| Our company complies with the tax laws and regulations in all countries in which it operates and it contributes to the public finances of host countries by making timely payments of their tax liabilities | 0.243 | 0.072 | 0.030 | 0.045 | |
| Our company emphasizes the appropriate storage and carriage of dangerous cargoes | 0.241 | 0.338 | 0.001 | 0.081 | |
| Our company emphasizes the safety of cargoes | 0.323 | 0.176 | 0.042 | 0.080 | |
| Our company and competitors can carry out activities in a manner consistent with all applicable competition laws and regulations | 0.345 | 0.132 | 0.107 | 0.171 | |
| Our company provides transparent and effective procedures to address consumer complaints and it contributes to fair and timely resolution of consumer disputes without undue cost or burden | 0.304 | 0.256 | 0.257 | 0.261 | |
| Our company does not obtain business interests by cheating our customers | 0.406 | 0.288 | 0.113 | 0.170 | |
| Our company has a fair system of employment and promotion without discrimination | 0.246 | 0.163 | 0.111 | 0.120 | |
| Our company emphasizes the development of reserved staff, skill training and on-job training | 0.221 | 0.007 | 0.110 | 0.295 | |
| Our company emphasizes employees’ interests | 0.376 | 0.197 | 0.055 | 0.133 | |
| Our company takes adequate steps to ensure employees’ occupational health and safety in their operations | 0.363 | 0.103 | 0.080 | 0.162 | |
| Our company provides appropriate compensation and counseling to employees who are laid off or dismissed | 0.282 | 0.292 | 0.013 | 0.114 | |
| Our company requests our business partners to enhance environmental protection awareness and comply with related environmental regulations | 0.103 | 0.231 | 0.234 | 0.261 | |
| Our company has established environmental auditing programs | 0.197 | 0.010 | 0.294 | 0.080 | |
| Our company cooperates with customers to advocate for environmental management activities | 0.212 | 0.171 | 0.229 | 0.246 | |
| Our company adopts a total quality environmental management program | 0.139 | 0.021 | 0.429 | −0.042 | |
| Our company is devoted toward developing green logistics services | 0.299 | 0.167 | 0.151 | 0.250 | |
| Different departments in our company cooperate with each other to improve the quality of the environment | 0.266 | 0.298 | 0.154 | 0.042 | |
| Our company applies high-quality standards for disclosure, accounting, audit, environmental and CSR reporting where it is located | 0.015 | 0.032 | 0.235 | −0.041 | |
| Our company ensures that timely, regular and relevant information is disclosed regarding our activities, structure, financial situation and performance | 0.121 | 0.150 | 0.081 | −0.081 | |
| Our company adopts high standards of environmental and CSR reporting | 0.060 | 0.098 | 0.333 | 0.175 | |
| Our company has an environmental-health-and-safety department | −0.047 | 0.064 | 0.386 | 0.213 | |
| Our company’s top managers advocate CSR activities | 0.308 | 0.021 | 0.216 | 0.383 | |
| Our company participates in community development and inhabitants’ welfare | 0.062 | 0.239 | 0.369 | 0.013 | |
| Our company sponsors cultural and artistic activities | 0.216 | 0.278 | 0.264 | 0.138 | |
| Our company sponsors charities | 0.366 | 0.430 | −0.042 | 0.100 | |
| Eigenvalues | 5.374 | 4.003 | 3.866 | 3.593 | 2.286 |
| Percentage variance | 19.91 | 14.82 | 14.32 | 13.31 | 8.47 |
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