Table A1.

Factor analysis on CSR

CSR attributesF1F2F3F4F5
Our company does not make representations or omissions, nor does it engage in any other practices that are deceptive, misleading, fraudulent or unfair0.8530.1470.0960.1110.040
Our company emphasizes consumer privacy and provides protection for personal data0.8060.1430.191−0.0040.159
Our company complies with the tax laws and regulations in all countries in which it operates and it contributes to the public finances of host countries by making timely payments of their tax liabilities0.8030.2430.0720.0300.045
Our company emphasizes the appropriate storage and carriage of dangerous cargoes0.7580.2410.3380.0010.081
Our company emphasizes the safety of cargoes0.7460.3230.1760.0420.080
Our company and competitors can carry out activities in a manner consistent with all applicable competition laws and regulations0.6730.3450.1320.1070.171
Our company provides transparent and effective procedures to address consumer complaints and it contributes to fair and timely resolution of consumer disputes without undue cost or burden0.6650.3040.2560.2570.261
Our company does not obtain business interests by cheating our customers0.5400.4060.2880.1130.170
Our company has a fair system of employment and promotion without discrimination0.2460.8120.1630.1110.120
Our company emphasizes the development of reserved staff, skill training and on-job training0.2210.7620.0070.1100.295
Our company emphasizes employees’ interests0.3760.7340.1970.0550.133
Our company takes adequate steps to ensure employees’ occupational health and safety in their operations0.3630.7220.1030.0800.162
Our company provides appropriate compensation and counseling to employees who are laid off or dismissed0.2820.7120.2920.0130.114
Our company requests our business partners to enhance environmental protection awareness and comply with related environmental regulations0.1030.2310.7200.2340.261
Our company has established environmental auditing programs0.1970.0100.7010.2940.080
Our company cooperates with customers to advocate for environmental management activities0.2120.1710.6940.2290.246
Our company adopts a total quality environmental management program0.1390.0210.6840.429−0.042
Our company is devoted toward developing green logistics services0.2990.1670.6540.1510.250
Different departments in our company cooperate with each other to improve the quality of the environment0.2660.2980.6180.1540.042
Our company applies high-quality standards for disclosure, accounting, audit, environmental and CSR reporting where it is located0.0150.0320.2350.875−0.041
Our company ensures that timely, regular and relevant information is disclosed regarding our activities, structure, financial situation and performance0.1210.1500.0810.861−0.081
Our company adopts high standards of environmental and CSR reporting0.0600.0980.3330.7860.175
Our company has an environmental-health-and-safety department−0.0470.0640.3860.7590.213
Our company’s top managers advocate CSR activities0.3080.0210.2160.5490.383
Our company participates in community development and inhabitants’ welfare0.0620.2390.3690.0130.784
Our company sponsors cultural and artistic activities0.2160.2780.2640.1380.725
Our company sponsors charities0.3660.430−0.0420.1000.622
Eigenvalues5.3744.0033.8663.5932.286
Percentage variance19.9114.8214.3213.318.47

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