Analysis model: controversial areas and their dimensions
| Controversial areas | Dimensions |
|---|---|
| Concept of coaching (Coutu et al., 2009; Latham & Stuart, 2007; Whitmore, 2010) | Conception Relevance of the process for professionals and organizations Types of coaching Distinction from other practices: coaching vs mentoring, counseling, psychotherapy, consulting |
| HR department actions (Brewster, 2007; Coutu et al., 2009; Wood et al., 2011) | Area proposes hiring Knowledge about the coaching process Using the process (expectations for demand, monitoring, result collection) |
| Analysis of the Portuguese context (Barosa-Pereira, 2008; Dominguez, 2016; João, 2017) | Origin of the use by organizations Changes over time (objectives, profile of target audience) |
| Use of coaching in organizations (Hwang & Rauen, 2015; Joo, 2005; Nieminen et al., 2013; Underhill et al., 2010) | Implementation problems Benefits for the organization Comparison with other tools for people development s |
| Education and certification (Coelho, 2016; Ferreira, 2008) | Coach profile Coach education Criteria for choosing schools and credibility |
| HR Professionals – Coaches (Battley, 2006; Pliopas, 2014) | Performance of employee as a coach in the company (pros and cons) |
| Leader-Coach (Campos & Pinto, 2012; Goldsmith et al., 2012) | Leadership formation as Leader-Coach (pros and cons) |
| Future of coaching process (Rocha-Pinto & Snaiderman, 2014) | Process criticisms Challenges for consolidation of coaching Future risks/opportunities |
| Controversial areas | Dimensions |
|---|---|
| Concept of coaching | Conception |
| HR department actions | Area proposes hiring |
| Analysis of the Portuguese context | Origin of the use by organizations |
| Use of coaching in organizations | Implementation problems |
| Education and certification | Coach profile |
| HR Professionals – Coaches | Performance of employee as a coach in the company (pros and cons) |
| Leader-Coach | Leadership formation as Leader-Coach (pros and cons) |
| Future of coaching process | Process criticisms |
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