Table 3 Lean approach in the... | Emerald Publishing

Table 3

Lean approach in the administrative processes at academic settings

Academic institutions	Area of implementation	Results/outcomes
Miami University	Major area (80% of lean projects) – finance and business services other areas (20% of lean projects) – Academic affairs, information technology, university advancement, enrollment management, intercollegiate athletics	Number of employees trained – 1,400
	(Source - Krehbiel et al., 2015)	Number of Lean projects – 284
	(Source - Krehbiel et al., 2015)	Financial gains - $20 million (Source - Krehbiel et al., 2015)
University of Starthclyde	Business processes ^[6])	Savings in a year – £120k
University of Starthclyde	Business processes ^[6])	Increase in revenues – £2.5m ^[6]
University of the West of Scotland	Electronic method for managing the health and safety of contractors at the university ^[6]	Savings of £30,000 and around 13,000 sheets of paper (Working smarter, 2015)
Edinburgh Napier University	Redesigned matriculation system ^[6]	Reduced waiting time for students ^[6]
The University of central Oklahoma	Physical plant work order process (University of Central Oklahoma, 2009)	Reduction in process steps, staff satisfaction (University of Central Oklahoma, 2009)
	Other projects – administrative and business processes	Improved financial and operational efficiency
		Cost savings - $400,000 per year
		70% reduction in work orders at the physical plant
		Physical plant process is 99% paperless, leading to a savings of $15,000/year (Wilson, 2011)
The University of Iowa	Human Resources, University processes (shared services), Information technology (IT) (McKinney, 2017)	Streamlined search process for staff. This process resulted in Time savings – 92,832 employee hours Cost savings - $2,902,000 redirected University Shared services 38% decrease in processing time 98% error reduction Cost savings - $407,452/year IT services saved $644,570 annually (McKinney, 2017)

Academic institutions	Area of implementation	Results/outcomes
Miami University	Major area (80% of lean projects) – finance and business services other areas (20% of lean projects) – Academic affairs, information technology, university advancement, enrollment management, intercollegiate athletics	Number of employees trained – 1,400
	(Source - Krehbiel et al., 2015)	Number of Lean projects – 284
	(Source - Krehbiel et al., 2015)	Financial gains - $20 million (Source - Krehbiel et al., 2015)
University of Starthclyde	Business processes [6])	Savings in a year – £120k
University of Starthclyde	Business processes [6])	Increase in revenues – £2.5m [6]
University of the West of Scotland	Electronic method for managing the health and safety of contractors at the university [6]	Savings of £30,000 and around 13,000 sheets of paper (Working smarter, 2015)
Edinburgh Napier University	Redesigned matriculation system [6]	Reduced waiting time for students [6]
The University of central Oklahoma	Physical plant work order process (University of Central Oklahoma, 2009)	Reduction in process steps, staff satisfaction (University of Central Oklahoma, 2009)
	Other projects – administrative and business processes	Improved financial and operational efficiency
		Cost savings - $400,000 per year
		70% reduction in work orders at the physical plant
		Physical plant process is 99% paperless, leading to a savings of $15,000/year (Wilson, 2011)
The University of Iowa	Human Resources, University processes (shared services), Information technology (IT) (McKinney, 2017)	Streamlined search process for staff. This process resulted in Time savings – 92,832 employee hours Cost savings - $2,902,000 redirected University Shared services 38% decrease in processing time 98% error reduction Cost savings - $407,452/year IT services saved $644,570 annually (McKinney, 2017)