Table II.

Discriminant validity analysis: Fornell and Larcker criterion

Constructs(1)(2)(3)(4)(5)(6)(7)
Company identification (1)1.00      
Community identification (2)0.760.81     
Content creation (3)0.570.650.86    
Electronic word of mouth (4)0.520.640.840.88   
WOM (5)0.660.710.620.660.88  
Self-enhancement (6)0.610.700.670.680.720.86 
Relationship quality (7)0.750.740.460.480.670.570.79

Notes:

Italic numbers on the diagonal show the square root of the AVE; numbers below the diagonal represent construct correlations

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