Fornell-larcker criterion analysis for checking discriminant validity
| Conveyance | Expense | Loyalty | Relative advantage | Responsiveness | Satisfaction | Security | |
|---|---|---|---|---|---|---|---|
| Conveyance | 0.783 | ||||||
| Expense | 0.647 | 0.786 | |||||
| Loyalty | 0.576 | 0.580 | 0.714 | ||||
| Relative advantage | 0.649 | 0.592 | 0.588 | 0.739 | |||
| Responsiveness | 0.642 | 0.560 | 0.563 | 0.591 | 0.764 | ||
| Satisfaction | 0.767 | 0.768 | 0.736 | 0.753 | 0.749 | 0.771 | |
| Security | 0.698 | 0.556 | 0.592 | 0.599 | 0.602 | 0.729 | 0.840 |
| Conveyance | Expense | Loyalty | Relative advantage | Responsiveness | Satisfaction | Security | |
|---|---|---|---|---|---|---|---|
| Conveyance | |||||||
| Expense | 0.647 | ||||||
| Loyalty | 0.576 | 0.580 | |||||
| Relative advantage | 0.649 | 0.592 | 0.588 | ||||
| Responsiveness | 0.642 | 0.560 | 0.563 | 0.591 | |||
| Satisfaction | 0.767 | 0.768 | 0.736 | 0.753 | 0.749 | ||
| Security | 0.698 | 0.556 | 0.592 | 0.599 | 0.602 | 0.729 |
Source(s): Authors own findings
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