Table 3.

Exploratory factor analysis loading and reliability

Measurement constructsFactor loading
Study 1Study 2Study 3
CSR scepticism
(Reliability: Study 1 = 0.88, Study 2 = 0.89, Study 3 = 0.88)
   
In general – I do not trust companies to deliver on their social responsibility promises0.840.850.86
In general – Companies are usually dishonest about their real involvement in social responsibility initiatives0.890.920.88
In general, I am not convinced that companies will fulfil their social responsibility objectives0.900.840.90
Brand hypocrisy   
(Reliability: Study 1 = 0.93, Study 2 = 0.94, Study 3 = 0.93)
Burberry is not true to its word0.640.720.67
Burberry pretends to be something it is not0.610.720.71
Burberry acts contrary to stated principles0.660.700.71
Burberry promotes unrealistic images0.660.800.76
Burberry promises something unattainable0.630.800.75
Burberry pushes consumers towards unrealistic goals0.680.750.75
Burberry supports social responsibility activities inconsistent with its mission0.770.730.68
Burberry engages in social responsibility activities which do not reflect its values0.800.780.81
Burberry engages in social causes for marketing purposes only0.690.730.79
Brand distance   
(Reliability: Study 1 = 0.98, Study 2 = 0.97, Study 3 = 0.97)
I will keep the largest distance between Burberry and me0.860.830.83
I will avoid buying Burberry in the future0.890.870.89
I will not use Burberry0.920.890.91
I will avoid Burberry0.920.880.91
I will stay away from Burberry0.920.890.91
Brand attitude   
(Reliability: Study 1 = 0.93, Study 2 = 0.95, Study 3 = 0.96)
Very favourable0.870.940.91
Extremely positive0.900.860.84
Very good0.930.950.92
Brand trust   
(Reliability: Study 3 = 0.87)
Burberry delivers what it promises  0.73
Burberry claims are believable  0.75
Over time, my experiences with Burberry have led me to expect it to keep its promises, no more and no less  0.68
Burberry has a name you can trust  0.87
Burberry doesn’t pretend to be something it isn’t  0.81
Desire for exclusivity   
(Reliability: Study 3 = 0.93)
I like unique and scarce products  0.77
I enjoy products more when only a few people possess them  0.84
I like to be in good company with access to things beyond the average person’s access  0.74
Products do not seem to hold much value for me when they are purchased regularly by everyone  0.81
I enjoy having things that others do not  0.86
I am more likely to buy a product if it is scarce due to limited supply  0.84
I often try to avoid products or brands that can be easily duplicated  0.80

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