Table 6.

Conclusions, theoretical and managerial implications

ConclusionsTheoretical and managerial implications
  • People like to share funny videos that cause positive impressions on others and serve as social currency, creating value

  • The entertainment value is relevant to initiate the process, impulse ad sharing and maximize impressions, increasing its exposure

  • The entertainment value does not significantly impact brand equity. Social value is the most relevant and impactful antecedent of brand equity

  • Managers should focus on social value commercial videos to generate brand equity

  • Product category involvement has an indirect impact on brand equity

  • To maximize sharing and brand effects, managers should consider a mixed strategy: provide entertainment value with social value and consider the product category involvement

  • Sharing is not enough to impact brand equity in viral marketing. So the company can consider aligning brand-share communication strategies and planning for success in its digital ecoverse

 

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