Table 2.

Scale refinement

Excessive product packaging (EPP)Loadings
Adapted from Rokka and Uusitalo (2008) α = 0.89; CR = 0.92; AVE = 0.75; MSV = 0.04; ASV = 0.02; ρA = 0.89 
You need to spend a lot of time opening the product package0.83
You consider the product has excessive packaging0.87
You consider the product has lots of unnecessary packaging0.89
Excessive product packaging is necessary to ensure product safety in the online shopping context0.86
Greenwashing (GW) 
Adapted from Chen and Chang (2013b) α = 0.88; CR = 0.91; AVE = 0.68; MSV = 0.22; ASV = 0.10; ρA = 0.88 
Most companies mislead with words about the environmental features of their products0.81
Most companies mislead with visuals or graphics about the environmental features of their products0.84
Most companies provide vague or seemingly un-provable environmental claims for their products0.86
Most companies overstate or exaggerate the environmental features of their products0.75
Most companies leave out or hide important information about the real environmental features of their products0.86
Green confusion (GC) 
Adapted from Yang et al. (2021) α = 0.94; CR = 0.95; AVE = 0.66; MSV = 0.03; ASV = 0.01; ρA = 0.95 
Since many apparel brands are very similar, it will be difficult to find new products0.73
Some apparel brands look very similar, and you are not sure if they are from the same manufacturers0.83
Sometimes you want to buy a product you see in an advertisement, but you cannot easily find it from many similar products0.83
You are often not sure which apparel brands meet your needs0.83
You are confused about too many apparel brands0.81
Since there are so many ways to buy apparel brands, it is often difficult for you to decide where to buy0.74
Apparel brands usually have so many options, making it difficult for you to compare the different products0.83
Product features (quality and durability) are essential for you, and you often feel uncertain0.82
You need the help of a salesperson to understand the differences between different apparel brands0.86
Green brand equity (GBEQ) 
Adapted from Chen (2010) α = 0.87; CR = 0.91; AVE = 0.71; MSV = 0.22; ASV = 0.08; ρA = 0.88 
It makes sense to buy a brand in the ad instead of other brands because of its environmental commitments, even if they are the same0.88
Even if another brand has the same environmental features as the brand in the ad, you would prefer to buy this brand0.88
If another brand’s environmental performance is as good as the brand in the ad, you would prefer to buy this brand0.77
If the environmental concern of another brand is not different from that of the brand in the ad, it seems smarter to purchase this brand0.84
Brand credibility (BRC) 
Adapted from Newell and Goldsmith (2001) α = 0.93; CR = 0.95; AVE = 0.74; MSV = 0.13; ASV = 0.07; ρA = 0.94 
This brand has a name you can trust0.80
This brand product claims are believable0.84
This brand delivers what it promises0.88
This brand can deliver what it promises0.91
Over time, my experiences with this brand had led me to expect it to keep its promises, no more and no less0.88
This brand reminds me of someone who is competent and knows what they are doing0.85

Notes:

CR = Composite Reliability; AVE = Average Variance Extracted; MSV = maximum shared squared variance; ASV = average shared squared variance; ρA = Dijkstra–Henseler consistent reliability coefficient

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